my Rollbit account has been restricted from withdrawals, and it contains assets worth over $50,000. Ive completed Level 3 KYC and have been a loyal user for over two years. I tried contacting customer support, But they are very negative. #rollbit
When I contact customer service, they always ask me to list all my accounts.
They have never provided me with a reason for restricting withdrawals, nor have they given any clear explanation.
I tried reaching out to @Razer_Rollbit on X.com, but I havent received any response.
Updated on April 7, 2025. Below are the screenshots of my account and the chat history between me and their support team.
My account:
https://talkimg.com/images/2025/04/07/xUNBw.jpegChat from 1 week ago:
https://talkimg.com/images/2025/04/07/xUzS8.jpegChat from 13 weeks ago:
https://talkimg.com/images/2025/04/07/xUF33.jpegChat from 17 weeks ago:
https://talkimg.com/images/2025/04/07/xUTpZ.jpegDeposit history:
https://talkimg.com/images/2025/04/07/xUYmT.jpegSince they don't respond to my messages, I check in with them from time to time. I always hope they'll give me a different response, but unfortunately, they keep replying the same way and then stop responding altogether.
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Update: April 10, 2025. My account has been restoredthanks everyone for your help and responses!
