May we know how much total funds have been deposited there and how much have you withdrawn from there? It's better to show screenshots of your total deposit and total withdrawal. So it will give a clear screen about your allegation. Often we have seen such allegations from casinos, so make sure you haven't made any mistakes or tried to cheat them. They have some tools to find suspicious activities like alt accounts, etc.

However, since you created a scam accusation, please wait for their response here. I believe they will come here and explain the situation. By hearing from one side, we can't judge anything. My advice: try to talk with them and refer to this thread as well. So they might resolve to explain the situation here.

Hey The Cryptovator, 

To clarify, I have only made two deposits on Rollbit: 
- 446 USDT 
- 116 USDT
Total deposited: 562 USDT 

Right now, they are holding $1339.08 USD in my account. On March 30th, I tried to withdraw $82.31 USD, but after that, they suddenly asked me to complete KYC. I went through the full Level 3 KYC verification (ID, proof of address, Email verification). 

Just a few hours after completing KYC, I received a message saying "Functionality is restricted for this account." I have no idea why this happened. My account is less than a month old (created on **March 15th), and I have never used Rollbit before in my life. 

I have also already reached out to both support and compliance via email (March 30th), but they have not responded. 

I have all screenshots of my deposits, withdrawals, KYC approval, and chats with support where they ignore me or repeat the same responses. 

I’m just looking to get my money out and have a fair resolution. Appreciate any advice!

Got the mention and the PM.

OP, write to compliance@rollbit.com and describe your case in the email. They're attempting a method of handling cases from different platforms through one channel, namely their compliance team.

Do keep us updated after you write and if you get stuck with no answer after an understandable amount of time, I'll reach Razer and give him a nudge.

As for image, try to use talkimg, it's an image hosting service provided by one of our member. After you upload the images to build the basis of your case.

These are the screenshots

https://talkimg.com/images/2025/04/03/lg7JH.png
https://talkimg.com/images/2025/04/03/lgoqb.png
https://talkimg.com/images/2025/04/03/lg5Mv.png
https://talkimg.com/images/2025/04/03/lgctJ.png
https://talkimg.com/images/2025/04/03/lghcC.png
https://talkimg.com/images/2025/04/03/lg9bg.png
https://talkimg.com/images/2025/04/03/lggSI.png
https://talkimg.com/images/2025/04/03/lgi3d.png
https://talkimg.com/images/2025/04/03/lg895.png
https://talkimg.com/images/2025/04/03/lgbXz.png
https://talkimg.com/images/2025/04/03/lgpz2.png
https://talkimg.com/images/2025/04/03/lgDcc.png
https://talkimg.com/images/2025/04/03/lgO0P.png
https://talkimg.com/images/2025/04/03/lgeMq.png
https://talkimg.com/images/2025/04/03/lgqJj.png
https://talkimg.com/images/2025/04/03/lg0pG.png
https://talkimg.com/images/2025/04/03/lgxSD.png
https://talkimg.com/images/2025/04/03/li23f.png
https://talkimg.com/images/2025/04/03/liUBZ.png
https://talkimg.com/images/2025/04/03/liXX8.png
https://talkimg.com/images/2025/04/03/lidz3.png
https://talkimg.com/images/2025/04/03/liuhw.png
https://talkimg.com/images/2025/04/03/liw09.png
https://talkimg.com/images/2025/04/03/liHmN.png
https://talkimg.com/images/2025/04/03/liSVa.png
https://talkimg.com/images/2025/04/03/liZpo.png
https://talkimg.com/images/2025/04/03/liCZT.png
https://talkimg.com/images/2025/04/03/liQ3l.png
https://talkimg.com/images/2025/04/03/liGB1.png
https://talkimg.com/images/2025/04/03/limdm.png
https://talkimg.com/images/2025/04/03/li6zW.png
https://talkimg.com/images/2025/04/03/liPhJ.png

Most recent issue related to Rollbit is same problem like yours which is due to multiple account that you needs to admit all the account to the support to move forward on your case.

Rollbit is holding an evidence that link your account to other account. There’s no one here can help you to solve your issue because it’s a complicated problem to proved that you don’t have multiple account online.

My suggestions is request to refund at least your deposit and move on.

It’s probably due to the nature of your withdrawal/deposit. Your frequency of your transactions might is another view they are considering as you are potentially mixing coins in the casino.

Do you wager more than x1 of your deposit and how long do you play per day. What games you play frequently?

Hey,

I only made two deposits to Rollbit:

$446 USDC on March 28
$116 USDC on March 29

I used only USDC, didn’t trade or mix any other coins. I was mainly using the site to bet on sports, and sometimes I played a bit of blackjack.
Yes, I did wager more than 1x my deposits.

I made just one withdrawal for \$82 USDC, and right after that, my account functions got restricted.
So I really don’t understand where the AML suspicion and multiple account accusation is coming from — I was just playing normally, nothing shady at all.

Here are some proofs so you can check it yourself

https://talkimg.com/images/2025/05/02/U2iXhz.png
https://talkimg.com/images/2025/05/02/U2iaz5.png
https://talkimg.com/images/2025/05/02/U2idl2.png
https://talkimg.com/images/2025/05/02/U2iwmc.png
https://talkimg.com/images/2025/05/02/U2iAVP.png
https://talkimg.com/images/2025/05/02/U2iZZj.png
https://talkimg.com/images/2025/05/02/U2iHpq.png

If everything that you declared here is valid I think the other account that link to you is the one having an issue with AML. By any chance do you use VPN when you play especially the free VPN? This is one of the reason why users unknowingly being linked to other user that use same VPN service.

Your case needs the attention of rollbit representative here to look further on your account.

@Rollbit Razer last active was February, I think @holydarkness might have contact to rollbit support. He is good on this case.

I’m curious if they refund your initial deposit or it stuck together with the 30K balance same with OP?

Rollbit is spending huge amount with their marketing in the forum which is the reason why their reputation can’t be easily tainted by this kind of accusations without solid proof.

An increasing same case is alarming however since this about multiple account it’s hard to determine who’s telling the truth unless you are open to disclose your info that matched on other account connected.