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    Author Topic: Bad reputation  (Read 1174 times)
    alani123
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    April 18, 2025, 09:40:30 PM
     #61

    The bigger PayPal became as a company, the worse their reputation became.

    Nowadays PayPal outsources its customer support to slave trade companies like Teleperformance. Could you imagine that your finances depend on the decision if a disgruntled employee who could be deported if he wrongs the company he works for? Their goal isn't to do the best in serving you as the customer but rather to close cases as fast as possible to make Teleperformance earn as much money as possible as per the company to company contract they have with PayPal.

    When companies start outsourcing they enter into a death spiral where service keeps getting worse. PayPal was much better in 2010, but now it fucking sucks and should be avoided at all costs.

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