the verification was fine even thou email say vereeification unseccussful you can see the reason is not due to verification itself

Please create scam accusation.

It's either one of the reasons why your account has been closed. So based on that email response to you, there have been 11 possible reasons that they're looking at for doing that decision to close your account. But sometimes, they could also be wrong with their assessment and that's why what you can do for now is to hope that jeremy will escalate this to the reviewing board/department and have your case be looked upon to again. And, if there is another decision that's been made whether it's good or against you then you have to respect that.

They are out of hand with this 19.1 and they don't tell anyone which rule was broken. It's a little suspicious when a lot of these casinos don't have these multi-accounting problems.

The username is to look into your log and all from the "inside", from their side. If that's not obvious enough. And if they're yet to reply, I'll strongly assume it's because their compliance team is yet to get a chance to look into your case. Maybe Jeremy already escalated it to them and they're lost in some interdepartment miscommunication.

Hi Guys,

apologies for the delay with the response here, I needed to fully understand the matter before be able to respond.

Ive been back in touch with our relevant departments in regards to this matter.

Both departments have information at hand that links the customer to collusion activities across several accounts.

It was at this stage sportsbet.io decided to close the relevant accounts and I am not able to reverse that decision unfortunately.

regards,

Steve.
Sportsbet.io

Create your own thread. Don't ride someone else's. It'll just derail their own resolution progress and all of the discussion regarding your issue will be OOT. Use the suggested format here. I'll page my contact when you've make your own, complete with supporting evidence.