I think they are just trying to stay liquid and prevent a situation where one or more players win massive amounts and empty most of their reserves. That would then affect the entire userbase and many more players would experience issues and delays when withdrawing because there isn't enough money in the bank. Their pockets might not be as deep as those of some more popular casino brands. 

I noticed that your live support is offline now when I made a visit right before I made this post. You should make this feature 24/7 as much as possible since customers have different time zones. It’s sucks to encounter an issue on time zone that your support was offline.

I like the 25% cashback on your live games. Only few casino offer a promotion on their live games like this so this is a solid one so far for live games player like me.

Congratulations too on your forum signature campaign. Wish you a good luck!

Welcome to Bitcointalk, I will commend your efforts  as I could tell your casino is a good one. I already see you have a running signature campaign which would help to boost your presence here and give you the required visibility you desire. I had to visit your casino to see for myself how your feature works. The first thing I could also observe is that your customer support service is very poor, you kept a bot there to be receiving customers and prospects who visits. However the request for name isn't  convenient and also email is not alright and I believe I am speaking the minds of many people out there so maybe you should employ individuals who could do the job of a customer representative this could save you some stress of losing traffic to your casino.

Thanks for checking different time frame. I hope they will fixed the availability of their live support ASAP because this feature is very crucial for every gambler that wants to try the casino.

I’m hesitant to play on a casino that no 24/7 assistance especially that the representative is also not active here in the ANN thread. Their signature campaign marketing should be partnered by an active PR on the ANN thread.


This feature is the only consideration I’m looking on why I’m checking out this casino.

Welcome to Bitcointalk forum, hope everything we are seeing in your website will remain real for the long time DrippyBet is going to spend on this forum. You have presented some good events that will drow people attention this new week to try some games but the numbers of promoters you hired in the signature campaign are small to spread this good news you brought to this forum.

I have confidence on DrippBet teams that they will increase the number of promoters in the future,  because they have good casino players will like to visit whenever they want to visit any casino in the forum.

At this point, I'm not even sure whether their support assistants are ever online. Btw, this is my third day trying, and I still haven't seen them online, visited their site on different times...they always seems offline!
At the same time, it would have been better if they had any alternative solutions, like having an "active" representative here. But so far their BTT account is also lacking activeness, made only 3 posts to this date!
Imo, having a 24/7 support is crucial for maintaining a healthy amount of active users. If someone had problems, and can't contact support for days, they soon would stop playing for the lack of proper customer support!

What ticket system? There isn't even a history of previous messages or old session id or anything that can be used later to identity the issue. You send them message while they are offline and when you comeback, it's gone. What's the point then? Same thing happened with me. I already sent them a message a day or two ago. No respond from that either and still counting. The minimum they can do it at least assign a assistant who can be active here for 12 hours only..

Sorry for the inconvenience we don't have 24x7 live support right now. We are in the process to add support agents to cover major hours of the day soon. Thank you.

Yes, please get someone to be active at least when there are more users. When people need help they can't be happy waiting more than 24 hours for a support answer.

Most of the casinos that advertise on bitcointalk have live support so it becomes a requirement for most people