The truth hurts, doesn't it.

Right now, we are competing, but not so much on price, as on hours spent behind our screens adjusting prices.


....

The only reason this happened was because everyone wants shares all the time.  This is the same thing that happened when we first launched and took time to balance out.  It was designed so that WE don't set the prices, the market does.  Gas stations work the same way.  If we post what the current average rate is, those that manage it correctly lose the edge of competing for shares.

Does that surprise you?
That said, i dont necessarily want all the time, but like every other miner, what I dont want, is that my "edge" is being behind a computer screen 24/7 figuring out what the price is and adjusting prices accordingly.

This is not like a commodity market. You cant store shares, they become worthless the second they are created, so miners sell 24/7 what they produce. If the price varies 24/7 on supply and demand, thats fine, as long we have simple tools that handle the selling for us, and not what we have now, when the price drops 5% while you sleep, you end up selling nothing all night.


A gas station doesnt need to pump fuel 24/7. If its not selling enough, it can lower its price and still sell the gas it hadnt sold before. Mining doesnt work like that.

A better comparison is electricity supply. The way that works is with volume contracts. If GPUmax offered  that, that would be fine. Offer or Bid on a contract for x shares over x days, and as a miner you can enter the contract or not, but if you do, you know the price and the amount of shares and then you can go to bed . And there would be no point hiding the bids or having to guess how long it will run.

Actually I like this idea, with a little modification.

Buyers can place contract bids up, and all the miners see is how many shares purchased, and the price offered by the buyer. The miners can then either accept the contract at the price offered, or leave it waiting for another contract to come up. Pirate can also edit the software to automatically subtract his 10% or whatever he charges for the service.

This way it actually becomes a market, not just miners setting a that the buyers have to either take or leave.

Don't worry, it was only temporarily set at that price (and my hashpower is insignificant anyway).  I have it set higher than that pretty much 24/7.

I think it is important to differentiate between simple complaining and actual suggestions and feature requests. While it's easy to categorize anything less than voracious thank-yous as complaining, doing that not only fails to actually address the problem but in effect contributes to it. Whining about other people whining simply exacerbates the problem.

I do not disagree that some of the negative posts are simple whining, but I certainly do not think all of them are. Many users have legitimate problems with the service and are asking for help or making suggestions in perfectly reasonable and polite ways. Whine about the whiners if you will, but at least respect legitimate gripes such as Transisto's and jjimm64's. (And before you cry foul, I do not know either of them at all.)


With all due respect Pirate, is that really how you want to run your company? "If you don't like it, then leave"? There's a lot of ground in between dealing with every tiny gripe and utterly dismissing serious, polite, and legitimate questions. Users of any company have problems every day. I'm not going to just quit going to a grocery store because they gave me one bad carton of milk. I go there, talk to the manager, give them a chance to explain themselves. If they give reasonable reasons for why my carton of milk was bad, if they explain themselves civilly and don't simply dismiss my claims, I give them another chance. If they just dismiss my queries, I will leave, no question about it, and find another grocery store. That you haven't experienced yet, because there is no "other GPUMAX". But it will come, and when it does, I encourage you to at least consider my words. These people are giving you a chance here. If you want to throw that away, that's your choice.

Oh, they are your customers, like it or not. Both buyers and sellers of hashing power are contracting with you to provide a service. I understand and empathize with not wanting to deal with whiners, I just ask that you try not to brush off everything negative as a malevolent complaint.


You have certainly stated it countless times before, and I assure you I have no doubts that you are working on changes. Nor do I expect you to make future plans public if you do not wish to. However, I fail to see how this in any way impedes you from answering honest queries instead of brushing them off.


That it is. But it is also a unique opportunity to have knowledgeable, caring people provide feedback on and help you improve your company. It is what you make of in. And in any case, as you said yourself,

is gpumax down for others? my miners arent getting any work and occassionally when they do the shares all being rejected

BinaryMage, you make valid points and I agree. There are whiners, and there are people (such as yourself) asking valid questions, pointing out valid deficiencies, suggesting improvements. All of these have a similar sound to those casually listening. It takes care to distinguish one from the other. Not everyone will.