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Quote from: eizh on May 12, 2014, 08:20:07 AM

May 12, 2014, 09:52:00 AM
Last edit: May 12, 2014, 11:00:46 AM by TheKoziTwo

#21

Withdraws are sent manually, currently at least every 24 hour. Once I get a better system down I'm hoping to complete these many times per day and faster. I rather spend longer and make sure it's right than risk anything. If that makes you want to do business elsewhere I don't mind, I can't please everyone.

Quote from: kneim on May 12, 2014, 07:59:34 AM

Until now it's working fine. I have no time pressure on withdrawing money, up to 24 hours is ok. I prefer the money is secure. What I miss is a better overview over my own orders.

I knew withdrawals were manual and I'm more than fine with that. In my case, it's (BCN) deposits that aren't appearing. Are those manual or automatic?

Automatic. But the wallet was frozen, I have just reset it and it seems all BCN balances are now up to date. Let me know if it did not appear.

Also all pending withdraws has just been processed.

Truth

eizh

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Quote from: TheKoziTwo on May 12, 2014, 09:52:00 AM

May 12, 2014, 11:12:23 AM

#22

Automatic. But the wallet was frozen, I have just reset it and it seems all BCN balances are now up to date. Let me know if it did not appear.

Also all pending withdraws has just been processed.

Yup, my deposit was credited. Thanks.

aminorex

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May 12, 2014, 11:21:26 AM

#23

does the exchange do any logging?

a canary on the front page would be good.

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Quote from: aminorex on May 12, 2014, 11:21:26 AM

May 12, 2014, 12:23:45 PM

#24

a canary on the front page would be good.

canary?

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Quote from: David Latapie on May 12, 2014, 12:23:45 PM

May 12, 2014, 05:11:21 PM

#25

Quote from: aminorex on May 12, 2014, 11:21:26 AM

a canary on the front page would be good.

canary?

I think it's something like "This exchange has NOT received a request for data from law enforcement", the idea being that if that statement is taken off then they've had to provide information to a government agency.

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May 12, 2014, 05:38:07 PM

#26

Been trying to deposit MRO to the exchange, but when I copy and paste the command into the wallet I get a "Wrong Address" error.......

Any ideas?

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May 12, 2014, 05:47:41 PM

#27

Been trying to deposit MRO to the exchange, but when I copy and paste the command into the wallet I get a "Wrong Address" error.......

Any ideas?

You have not mixed up the address with BCN, haven't you?

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May 12, 2014, 05:55:31 PM

#28

Been trying to deposit MRO to the exchange, but when I copy and paste the command into the wallet I get a "Wrong Address" error.......

Any ideas?

You have not mixed up the address with BCN, haven't you?

I thought your were going to make me look silly then, but no, no mix-up.... Sad

I got to balances, click deposit, select MRO and put "5" in the box, then click generate.

I then C&P that command into simplewallet and it throws up the wrong address error.

I've checked the command letter by letter before hitting enter and it's correct - so no copy error.

Very odd..........

kneim

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May 12, 2014, 08:24:11 PM

#29

Been trying to deposit MRO to the exchange, but when I copy and paste the command into the wallet I get a "Wrong Address" error.......

Any ideas?

You have not mixed up the address with BCN, haven't you?

I thought your were going to make me look silly then, but no, no mix-up.... Sad

Try to copy the address into an editor first. Sometimes there are control caracters or so in the clipboard.

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Quote from: kneim on May 12, 2014, 08:24:11 PM

May 12, 2014, 08:54:36 PM

#30

Been trying to deposit MRO to the exchange, but when I copy and paste the command into the wallet I get a "Wrong Address" error.......

Any ideas?

You have not mixed up the address with BCN, haven't you?

I thought your were going to make me look silly then, but no, no mix-up.... Sad

Try to copy the address into an editor first. Sometimes there are control caracters or so in the clipboard.

Tried that, no dice.......... thanks anyway.

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May 12, 2014, 09:32:48 PM

#31

Is it possible to deposit bcn directly from minergate pool, with provided address from exchange? Grin

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Quote from: Xdragon on May 12, 2014, 09:32:48 PM

May 12, 2014, 09:37:38 PM

#32

Is it possible to deposit bcn directly from minergate pool, with provided address from exchange? Grin

No. You have to send the transaction with a payment_id provided by the exchange, as all deposits go directly to one address.

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May 12, 2014, 09:52:47 PM

#33

^Ok, thanks. I tried this a hour ago with 1000 bcn just for test

. Luckily didn't send more.

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May 12, 2014, 11:12:33 PM

#34

BTC deposited 90 minutes ago. 16 confirmations but nothing in my account on the exchange. Any admins of the exchange around to help?

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Quote from: sussex on May 12, 2014, 08:54:36 PM

May 12, 2014, 11:17:08 PM

#35

Quote from: kneim on May 12, 2014, 08:24:11 PM

Been trying to deposit MRO to the exchange, but when I copy and paste the command into the wallet I get a "Wrong Address" error.......

Any ideas?

You have not mixed up the address with BCN, haven't you?

I thought your were going to make me look silly then, but no, no mix-up.... Sad

Try to copy the address into an editor first. Sometimes there are control caracters or so in the clipboard.

Tried that, no dice.......... thanks anyway.

Just bumping this hoping for an answer, been trying different things with no success and the price is moving rapidly..... so any help appreciated.

Have also submitted a ticket on the exchange, but no response so far.

Cheers.

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Quote from: sussex on May 12, 2014, 11:17:08 PM

May 13, 2014, 12:32:19 AM

#36

Quote from: sussex on May 12, 2014, 08:54:36 PM

Quote from: kneim on May 12, 2014, 08:24:11 PM

Been trying to deposit MRO to the exchange, but when I copy and paste the command into the wallet I get a "Wrong Address" error.......

Any ideas?

You have not mixed up the address with BCN, haven't you?

I thought your were going to make me look silly then, but no, no mix-up.... Sad

Try to copy the address into an editor first. Sometimes there are control caracters or so in the clipboard.

Tried that, no dice.......... thanks anyway.

OK, silly me..... was using an old client......

aminorex

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Quote from: psterryl on May 12, 2014, 05:11:21 PM

May 13, 2014, 02:08:31 AM

#37

Quote from: David Latapie on May 12, 2014, 12:23:45 PM

Quote from: aminorex on May 12, 2014, 11:21:26 AM

a canary on the front page would be good.

canary?

that is the idea but i was thinking of a happy canary gif. if the bird is not there, advance at your own discretion.

Give a man a fish and he eats for a day. Give a man a Poisson distribution and he eats at random times independent of one another, at a constant known rate.

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May 13, 2014, 02:22:50 AM

#38

OK, I'm back Roll Eyes

Now my problem is that a BTC deposit is not clearing to the exchange despite it now having 14 confirms on the blockchain.

I have raised a support ticket, but so far no reply.

I understand that this is a new project and things go wrong, and I really don't want to moan, but the price has risen by around 40% while I've been here twiddling my thumbs.

Anyone from the exchange reading this?

Ticket ID - 1207

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Quote from: sussex on May 13, 2014, 02:22:50 AM

May 13, 2014, 03:07:42 AM

#39

OK, I'm back Roll Eyes

I am having the same problem, mine has 17 confirms on the blockchain and not appearing in the exchange. I saw that price rise too..argh.

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