Shakaru and myself are working together to investigate and resolve his issue, the source of the issue is not determined as to what variable was the root cause. Hundreds of all types of cables are currently in use by the mining community. There is no "statistical rate of failure" for any product, this would be an erroneous statement. Everyone's miners are unique and any investigation must be treated as such.
Please send all inquiries regarding placed orders to me at
sales@cablesaurus.com. Be as specific and in depth as possible. Please know that as passing forum posts can sometimes be unfortunately missed or get buried under subsequent posts,
at this time the only guaranteed method of obtaining an order inquiry response will be to submit communication via e-mail or PM.(For general product information, the forum and e-mail are both great tools for myself or other helpful folks in the community to point you in the right direction on what you may need.)
As many can attest I have every desire to help with customer questions. For everyone's benefit I must standardize in order to accurately track time sensitive communication. Please rest assured you will receive prompt attention.
Thanks much!