Hey everyone. We do
not speak for BitcoinExchange.cc, but hopefully we can provide some info about what the problem is.
The easiest way to get money out of a MoneyPak is to deposit it into your PayPal account. Unfortunately, PayPal doesn't want you to just cash a bunch of MoneyPaks and put the money in your bank account, since they don't make any money on fees that way. Hence, if you are a Bitcoin exchanger and you accept MoneyPak as a form of payment, pretty soon PayPal is going to send you an angry email threatening to freeze your account. (We at Get-Bitcoin.Com have invented a way around this, so we're still accepting payment via MoneyPak, with the standard 24-hour turnaround guarantee, standard fees etc.)
The obvious solution would be for someone to call PayPal and get them to stop freezing everyone's accounts. Unfortunately, we've been trying this for the last two weeks and haven't had any luck; if someone else wants to try, their phone number is:
1-888-221-1161
Business hours:
4:00 AM PST to 10:00 PM Pacific Time Monday through Friday
6:00 AM PST to 8:00 PM Pacific Time Saturday and Sunday
Also, you might want to check out the old
CoinPal thread for more history on PayPal and Bitcoin.