Important:

If you have previously used the NEM software (0.5.19 or lower), you need to ensure that the old software and any old NEM user data has been removed from your computer before installing the live net software. Otherwise it may cause problems for you if old data is picked up by the new software.

For those who have used the installer version:

1) Please go to control panel and then go to "Programs" > "Programs and Features" and then select NEM which should be in the list. This should remove the NEM software. With Windows Vista/7, you will find the uninstallation option by going to "control panel" and then "Programs and Features".

2) Once you have done this, please go to "c:\Users\<YourUserName>\" and delete the "NEM" folder that you should see.


For those who have used the standalone version:

1) If you have been using standalone, just delete the "package" folder. Only you will know what location that is in.

2) Once you have done this, please go to "c:\Users\<YourUserName>\" and delete the "NEM" folder that you should see.

If any one has any issues in removing the NEM software, please do not hesitate to contact a member of the team via private mail or post your queries at forum.ournem.com.

Thank you.

Deleted old files and software
Installed Java 64 bit version, 8
Succesfully installed NEM client

But, when I click on the .exe file to open it. Nothing happens.
I see it appearing in the list of processes running for a second and dissapears there as well.

What next?

HI, I have installed 0.625. have java 8 installed.  I previously had the beta client with my saved wallet.  When I try to open my old wallet using the password which I know is correct, I receive a message, ERROR 121
The address book file does not exist,

any ideas?