Lucky7btc
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July 26, 2019, 01:45:27 PM |
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Again, this casino loves stealing winnings and keeping people's deposits. How can anyone trust this place is beyond me. If they deem to steal your winnings you are shit out of luck.
This is a complaint from a player and not me. I have enough sense to avoid FJ
I registered on fortunejack casino on july 15th and deposited 0.09 btc. After placing a few wagers I tried to withdraw 0.168 btc. I got an email from fortunejack saying they have terminated my withdrawals and suspended my account. Email is in the attachment. Fortunejack is refusing to co-operate and they have kept my initial deposit of 0.09 btc as well. I use free vpn and I don't know whats going on. I need help in getting my funds back. Thank you.
FORTUNEJACK CASINO POSTED ON JULY 22, 2019. Hi Dear player and askgamblers,
During investigation over player disputing with FortuneJack, our Fraud Control Department has identified an issue of multi-accounting strictly prohibited on FortuneJack. The player was notified after such discovery accordingly. The player himself admitted that multiple accounts were owned on FortuneJack by same person (uploading letter from player as a private document).
Player admits holding at least two accounts in this letter, while giving misguiding information. As we learn from the email, player says, that he he/she has registered another account, which was never used and the deposit was never sent on this account - this information is false, as you see on screenshots uploaded batmantap3434 was registered (2019-07-16 08:32:32) some time before Gsanchezfup12 (2019-07-16 23:25:32). Player has deposited on batmantap3434 at 2019-07-16 08:46:07, which player admits never happened in initial email.
Player also admits that he never used batmantap3434 and uses only Gsanchezfup12 , while last login on batmantap3434 is 2019-07-17 09:14:32 which is after creating Gsanchezfup12 (2019-07-16 23:25:32) this information is seen on screenshots attached to this post.
Fraud Control and Prevention team recommended to suspend player from using FortuneJack, due to alleged multi-accounting and suspicious attempts and communications monitored before.
Cheers, David.
GSANCHEZFUP12 POSTED ON JULY 22, 2019. My email clearly says I think I might have created an account, because I was not sure: "think" is the keyword here. I never admitted to anything, you are just trying to make stuff up to suit your purpose.
As far as my problem is concerned, my buddy was at my place for a few days, he had my device for use, and he played on your site as well. He either logged into batman or created another one on my device I dont know!
When my withdrawal got blocked, I consulted him, he says he does not think he registered a new account on my device, but if he did it might be batman. He also used vpn, so I dont understand what IPs you are listing. I just relayed his information to you, hence I used the keyword think.
As far as my account is concerned it is gsanchezfup12, and I deposited close to 90 mbt, I tried to withdraw 168 mbt. I did not accept any bonus, My bets were totally fair, so the important question here is, where are my funds?
If you had a problem you should not have accepted any deposits. You accepted action, and dont want to pay up.
Thanks.
GSANCHEZFUP12 POSTED ON JULY 22, 2019. I would also like to add, that I have absolutely not created batman or whatever account they are saying. I only created gsanchezfup12, that is my account that I used. It makes no sense in me creating another account when I did not even use bonus or anything. I am a fair player and this is my everyday thing. Kindly don't put false accusations and pay up. I see numerous complaints against you, and that cannot be a co-incidence. I absolutely see why you have such bad rating all over the internet, F or 2 star in most places, you deserve it.
I would like to advise any fellow players who play fair, to stay away from fortunejack.
FORTUNEJACK CASINO POSTED ON JULY 26, 2019. Dear @askgamblers,
We believe that all the proofs that might be needed to resolve this case, has been posted in this thread. We will be therefore awaiting your fair judgement.
Cheers, David.
GSANCHEZFUP12 POSTED ON JULY 26, 2019. As I have stated before, I used vpn. I did not abuse bonus, and my bets were totally fair. Your terms and conditions don't say anything about not using vpn so I don't see on what grounds you are trying to keep this meager amount of 168 mbt .... I am amazed
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