funds are still showing on http://blockexplorer.com/address/1G5apmPvo2iTtmkNWAHTCET7Y842Ufijs8 which is my main wallet address

@vuce, many thanks - I will need to look in to how to do that & support says they will get back to me soon also

Blockchain.info is one of the best online wallets for one primary reason: they encourage you to backup your wallet and provide multiple ways of letting you do that.

Your entire blockchain wallet can be copied encrypted or unencrypted out of the website; it provides a method of converting your wallet to a paper wallet; you can even import keys from your desktop wallet or other online wallets and use blockchain.info as an alternative access mechanism.

I realise that you didn't lose anything in this case, but if you had, I'm afraid you would only have had yourself to blame.  The tools are there, and are easy to use, people -- use them.

thanks for the tips, it's really not working though today & I've tried everything - I've wasted hours as I assumed it must be my computer misbehaving - I see there's another thread on this in tech support so I'll follow that

https://bt.irlbtc.com/view/78583.0

http://www.downforeveryoneorjustme.com/blockchain.info

Not just you.