Hey guys, I have a factom deposit issue with Poloniex right now and would appreciate some advice.

My transaction has 1 of 3 confirmations but it's been pending for 36 hours now. Anyone else have something similar to this? What's strange is that it shows up on the correct Polo deposit address on the blockchain but half of my deposit was instantly withdrawn by Polo and sent to another factom address that I don't own and the other half was sent to another address by Polo which I also don't own, why is this? And my pending deposit transaction shows a different deposit address from my own, wtf?

Will it take care of itself eventually? I have already filed a support ticket with polo, just waiting patiently. I am a big time investor, not quite a whale but I hope this gets resolved in a timely manner otherwise this is going to leave a bad taste in my mouth and is not good publicity for the Factom Foundation.

Polo's  deposit api is not 100% working for factom, they should manually accept ur deposit u should contact them

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I tried their enterprise wallet, but it is complex to use and I never got it working right. It is suppose to make it to the exodus wallet and some point. As of now I hear the paper wallet is the simplest wallet.

I really dont understand why do u say it s complex.

You install it.
You sync it.
You transfer Factoids.

How is that complex or different from any other wallet?

There is pretty easy, step by step guide for Enterprise wallet  https://docs.factom.com/#run-enterprise-wallet  
Stick wit the "Running Enterprise Wallet Online" option. In this case you don't have to download the blockchain.

How it goes with record keeping with Factom. Is there any real use case?

There s no online wallet, both wallets can be used as cold storage. This online option is only for not downloading the entire blockchain, you use cloud stored one. Other then that, both versions re the same. None of them let s you encrypt the wallet. This is why I suggest using cold storage only, an offline machine or paperwallet.

Smartrac and wancloud  also real use cases