If that's an old-version BE controller (I think they fixed it on the one shipping with Prisma 2.0 now?) the stratum implementation is severely hosed and it won't work with most pools. What version controller are you using, and what pool?
slush.
I have two prismas on hand. and my BE controller OR raspberry PI work fine on the other prisma...... (we'll just say prisma1 works fine)
but prisma2... boards will all register OK
but none of them will "mine" performance just reads 000 ....
doing an individual board test to troubleshoot.... all boards individual won't perform either.... but they register just fine....
changed settings on pool to minimum difficulty 2048 (just to troubleshoot) - still no PRF..
^^^ above testing was all done on slush pool
(mind you that prisma1 runs fine on slush pool)
He had a capacitor knocked off, which when he taped it down again got the entire board back up. Inspect your Prisma for physical damage. If you can't repair or solder it, bypass that board for now.
Thank you for replies sidehack and Dogie.
I had noticed that ONE capicator post was bent back (only connected by a single connection 1/2). Possibly from shipping. So while it was in that state, none of the boards would show up on the BE controller (supposed to show 8 boards. So I went into troubleshoot mode; taped down that one capacitator (very carefully). Used tape (after testing on multimeter) incase I had to replace the capcitator itself. So the troubleshoot was success and after taping; all boards showed up on BE controller.
Then I affixed it using epoxy (very slight amount, just enough to keep it from moving around at all).
So now all boards will register. All 8.
I see no other physical discrepancies upon careful inspection.
The previous capacitor installed just like the rest; I can't even find it now; it blends in.
So all boards register; and I've been constantly troubleshooting software.. dip switches etc etc.
the PERF (performance) section on BE Controller will never go above 000
In other words it won't actually START mining.
Some thing I've tried....
1) mimicing the setting on Prisma that does work (identical dip switch configuration, same PSU, same pool, miner settings, freq, etc.)
 - still 000
2) using a different dip switch setting as per the chart.
3) isolating every board 1 by 1 (as standalone operators); the individual boards will register; but still 000 PERF.
4) tested on Raspberry PI with Minera.
Any other idea's? I'm very open to trying anything to get this Prisma to work..