IMPORTANT ANNOUNCEMENT
Up to now we have been unable to confirm a single successful delivery to our customers from the USA, Canada, China, Austraila and New Zealand.
The delivery chain appears to have completely failed outside the Europe Union. As we are now 6 weeks after initial shipment, it seems we have to face the truth: it is possible all 82 parcels - more than 120 Cryptosteel Units have been lost during delivery.
Right now we are arranging to send our first official complaint letter to the Polish National Post Office and we will then have to wait for an official response.
We are also in the middle of changing our delivery chain. One thing, however, remains the same - we will not rest until we deliver every pledged unit to our customers!
This is the main reason why we have started our cooperation with SatoshiLabs - because the Trezor creators have much more experience with worldwide logistics.
For those of you who cannot wait any longer for your original order - you can buy Cryptosteel MNEMONIC units directly via
www.BUYTREZOR.com Soon, more cooperation and partnerships will be announced.
This hard lesson we have learned will only serve to make us stronger. We will keep our promise that all pledged orders will be delivered to our customers!