JohnK isn't the problem, he's done everything in his power to contact Avalon for the refund. The problem is primarily Avalon's lack of a response.
Bullshit. He disappeared for a couple of weeks when we were trying to contact him to request this thing. I don't think he's ENTIRELY to blame, but the guy who's REALLY to blame isn't getting compensated one bit. JohnK got his escrow fees, and part of that agreement was to facilitate our recourse if things went sour.
It's like an insurance company saying, "It's not OUR fault you wrecked your car." True, but there's a reason I send them a check every month, and it's not because I like their commercials.
There's a reason we paid JohnK a percentage of this deal, and it's not just because we like him. It's because we expected results, in the event that things went sour. Things did go sour, and JohnK left us wanting for anything remotely resembling results.
Again, I don't blame him for everything else leading up to this clusterfuck. I only blame him for his lack of professionalism and presence in these forums when it came time for him to 'pay the piper' and perform the duties we had paid him for.
So I ask again, what the fuck does JohnK believe is the purpose of the 'service' he's providing?
The escrow holder, John, assumes and gives no liability or guarantees on the satisfaction of all parties involved, although he agrees to mediate and facilitate the deal to the fullest extent he is capable of.
If the results we've seen from JohnK represent the "fullest extent" of his capabilities, he needs to find another line of work.