I have same problem... After investigation (14 business days) (blocked account without reason) I recieve this reply:
Hello nando,
An investigation of your account has reached its final conclusion.
Our research confirmed, that an activity recorded on your accounts: 83318, 96792, 112646 violated regulations stated in our Terms of Business (CFD) point 8.24 b. In accordance with this rule, it is not allowed to perform any trades at SimpleFX that would stem from the sheer urge of exploiting any temporary inaccuracy or any delay in quoted prices.
As a result of the violation of point 8.24 b, we had no other choice but to intervene in accordance with point 8.9 of our Terms of Business (CFD) and cancel all your transactions that took place within the following period of time: 18.07.2017 and 10.11.2017.
Furthermore, due to the infringement of our companys regulations we are forced to terminate your contract with SimpleFX. Please be informed that your SimpleFX profile will be closed permanently.
Following the point 8.24 of Terms of Business (CFD), companys decision is irreversible and no complaints will be accepted.
Best regards,
SimpleFX Customer Service
SimpleFX hold my 176BTC ( without BCH trades 134BTC) and my trading account has been deleted... I'm not aware of any violation of their terms.
