Not sure what you said done to... I saw that you require a higher fee yesterday (0.0005BTC, way too much), but decided to get my withdraw done anyway. I paid 0.0005BTC for the withdraw, yet only 0.00002839BTC was used - Which is less than 1/17th of the amount I paid. If this is part of your plan to make more profit, add a disclaimer on the Withdraw/Deposit screen, otherwise you will have many unhappy customers. C-Cex/Poloniex only need a 0.0001BTC fee for withdraws. Granted, the tx did confirm in 1 minute, but I didn't pay 50k satoshi for a 2.8k satoshi fee to be used.

I agree - something needs to be done. Too bad your withdraw was processed during a busy time in the network. Expect to wait more than an hour, unfortunately. (Proper fees would have been added into the next block or two.)