Hi, just wondering if anyone else has lost coins when cashing out on theblocksfactory.   At about 1:15 p.m. e.s.t. on 12/21 I cashed out with a 50 coin balance.  I got the message that my coins would be processed:

Your manual withdrawal request of 50.0983116 HBN to the following address: EvkbnCNXHh2XEz29yPoU6FZJH9wbNvNsTd will be processed within 1 minute

I watched my wallet but the coins never showed up but the coins were removed from my balance on the pool site.  I checked my transaction log:

Here are the last three transactions with the 50 coin transaction never actually sending:

3176838   2013-12-21 23:07:21   Debit_ATP   d2a4dd5af46ca116d8cbef13195c0cb228a1862d244b6a827abf037b1b83f61e(EvkbnCNXHh2XEz29yPoU6FZJH9wbNvNsTd)      -0.03739489
3176684   2013-12-21 23:06:11   Debit_ATP   f91e626e9184a33c6f879eeb1f933c4ba7514a9833f32e4851056fe43268d6e6(EvkbnCNXHh2XEz29yPoU6FZJH9wbNvNsTd)      -5.57912206
3167186   2013-12-21 19:15:19   Debit_ATP   5f8960929a8ba1c49c59a562811aef778b0e59f118339bfbb597339217faf3c8(EvkbnCNXHh2XEz29yPoU6FZJH9wbNvNsTd)      -50.0983116

I checked the Block Explorer and there is no record of the transaction.  The site was up and down but was up when I cashed out but I'm guessing it must have gone down again or been experiencing problems at the time I attempted to withdrawal my funds.   I wonder if the site can check their balances and find the missing coins?  Anyone else seen this?

Yep I see 0 Confirmations on the last one,
I have recredited the amount to your account

New server added :
To choose the best server ( WDC ) :

http://wdc.theblocksfactory.com/server

The Hong-kong is not as good as the others, so be carefull and don't forget to put the usa or eu or both in backup

I don't know why, sometimes cgminer reconnect, sometimes not

I increased the pplns  window  on WDC to have a more stable reward block

you may try to use the closest server from you : http://wdc.theblocksfactory.com/server

I had to do a fast maintenance on the WDC pool, sorry for the small downtime

I get an error when i try to check my stats?! :
Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2)

URL:http://wdc.theblocksfactory.com/statsAuth

Sorry, I had to move the database to another server, now everything works

 Don't know