Finally received an answer from Bitmain, graciously avoiding my questions. Just saying that my Ant will be shipped today and tomorrow I can get a tracking no. on their site... So paid 2,65 BTC and it is still hashing on Bitmains account
Jeez
+1 !!
But atleast you got an answer... I mail-ed to info@ webmaster@ send a PM and a forum post (a few hours ago for the forum post but the where online for a couple of times)
Not to troll , but there moving more in line with the other miner company's as it comes to reply-ing and customer satisfaction.... And that is a bad thing ofcourse ;(
Yes, and I got a mail from Bitmain:
"we are prepareing 0.2 btc coupon for the customers who buy S1 at 2.65BTC, and the coupon will be to customers' account directly.
because there are so many orders waiting for processing, we can't reply you timely, and please trust bitmain, wait patiently.
thanks for your understanding."
What a joke, admitting that I and others have paid to much but not willing to refund the 0.45 BTC that would be fair, nooo a Coupon for 0.2 BTC!!
You gotta be kidding, Bitmain!!
So yes, yet another ASIC scam!!!
Hi,
we respect your private and won't post the email here. but we should tell the real fact: you have requested to cancel your order at 10:06 beijing time in the morning Jan.17
and another important thing: your order was shipped out on time. in general, it takes some time to confirm the payment and arrange shipment for each order, so we promise shipment within 48 hours after customers finish full payment.
at last, we pay for the double shipping cost to meet your requirements, and full refund to you, the loss of time is for both of us.
we are trying our best to serve our loyal customers.
Ok, just to show that Bitmain is full of BS, here is the mail where I asked for a refund:
Date: Wed, 15 Jan 2014 18:37:01 +0100
Delivered-To:
cxxxxxxxx@gmail.comMessage-ID: <CACiU9+5k=Hedsti=uKzX3S7Rk8t6dXLioqzd7Z4QPr7yGG7iRQ@mail.gmail.com>
Subject: Re: AntMiner S1
From: =?ISO-8859-1?Q?Ren=E9?= <
cxxxxxxxxxx@gmail.com>
To: Bitmain Tech <
info@bitmaintech.com>
Content-Type: multipart/alternative; boundary=e89a8f642a3cb12efa04f005c17d
--e89a8f642a3cb12efa04f005c17d
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable
Dear Bitmain,
I have an order ( #00120140113160432111L1udv1Y20668 ) that is not shipped
yet, will I get a discount as I can see you are now selling the Ants for
2.2 BTC and I payed 2.65 two days ago!!!!! If I can't get it for 2.2 BTC I
would like to cancel my order and order another for 2.2 or what the price
will be in a few days!
Best regards,
R
So sent Jan. 15 and not on Jan.17!!
Please post all your "evidence", just clear the fields with names ect. so that people here can see that it's not me who are lying or trying to get an unfair refund!!!
As for you shipping in 48 hours, well do the math. My order was placed 2014-01-13 16:04:32 with the time difference that makes 2014-01-13 23:04:32 Beijing time, so it should be shipped before 2014-01-15 23:04, but it was not, heres the scan from UPS: Shenzhen, China 01/16/2014 11:05 P.M. Arrival Scan
01/16/2014 10:44 P.M. Departure Scan
01/16/2014 3:54 P.M. Origin Scan
01/16/2014 3:00 P.M. Pickup Scan
So YES, LATE SHIPPING that cost me 0.45 BTC extra, and now I see the the 2.2 BTC batch also will arrive Monday, so again I ask you: FOR WHAT AM I PAYING THE EXTRA 0.45 BTC?
??
