I was in the same boat. Order #800 on website. Emailed him nearly daily since Feb 28th (ship date) he kept saying "its going out" but never gave me tracking number until 16 days after shipping after it was already lost or stolen.
I can confirm I ordered 1 unit from Sushi and 2 units from bitmaintech and all 3 units were shipped
WITHOUT SIGNATURE CONFIRMATION AND WITHOUT TRACKING.
At least Bitmaintech emailed tracking #'s so we were there at delivery. But if we weren't, it would have gone on the porch.
Sushi's last reply was
"If the UPS said it was delivered, there is really nothing I can do. If UPS said, it was their mistake and it was never delivered then we can open a dispute with the UPS to see where the package went, but when the large corporation is telling us they delivered it, I have to go with that."
So thanks to Bitmain saving $2-4 to leave off the signature, I am out a 1.45 B miner.
YOU ARE PAYING WITH BITCOIN THERE IS NO RECOURSE AND THESE GUYS DONT CARE ABOUT YOU. There are plenty of guys on here screaming about RMAs not being fulfilled.
The fact that Sushi went dark for nearly 2 weeks with dozens of unfulfilled orders speaks mountains about this organization. If you don't have a local distributor in your country, stay away from these poorly run, reckless people.
Anybody on this forum would ship a S1 with NO SIGNATURE REQUIRED and NO INSURANCE?
Sushi, I paid you to ship my hosted Ants THREE WEEKS ago.
Here is Sushi's last email correspondence: "Once accepted the payment, it should go out in 2 business days, but any specific customs request?"
This was on March 3rd. Where are my units? You said shipping in TWO DAYS!!
Why are you not addressing your hosting customers. I paid a TON for these units and now I need them, please ship them!!