What's wrong with the new update? I deposit BNB tokens and successfully credited to my Blackjack.fun balance but I can't play all 3rd party games like Slot and Live games because my balance is not reflected on the 3rd party wallet when playing other games. My balance is only working on house blackjack. I try to use the support but it only supports the ticketing system for the live support icon. Do the live support feature is already removed for lower tier members and only available for high tier because this is very inconvenient.
Is it only for BNB? Did you try with other currencies? And what are the games you have tried? If you also share the game details I can notify them about it. I had a issue yesterday with USDT balance. It was something like some games did not show the correct balance.
Elite Seat are available on the page please check guys, it's just that I don't know if it applies to new users or to all users including old users
my account already has 3.7 BTC wagered but I don't know my current account status there are no symbols or anything that distinguishes it from other users, I checked every user profile in chat room but can't find anything unique.
The bet amount of 3.7 BTC is quite a large amount even if you bet that amount in a certain casino you might already have a high enough VIP rank and be able to get what you deserve from the VIP bonus.
Maybe you can read the policies they make to find out the calculation of the VIP rating they have and you can also ask their support directly to get a more detailed answer.
It's a shame, friend, if the bet amount is 3.7 BTC until you can't have a VIP rank because VIP can give you an advantage.
Here is the Elite seat Reward system :
https://blackjack.fun/elite-seatI can see TIER 1, 0-1 BTC will be counted as a regular player who does not have any reward like rakeback or cash back. But TIER 2, 1-10 BTC will get 5% rakeback and cashback. So if his wager is 3.5 BTC then he is TIER 2 and will get 5% rakeback and cashback. Is not it a good opportunity for him?