Confirmed! Can see that the ticket was pending our support team.

The issue should be resolved now, can you confirm?

Yeah I also expect him to make a confirmation that his withdrawal has been approved otherwise people would be arguing about another issue when the team has done it's part so there is clarity on the matter to all in this thread that team responds to genuine issues solving them ASAP.

Hello

I have a HUGE PROBLEM with Rollbit and I hope someone can help me here.

I made 11 pre-game bets for a total of $10,200 risk at 2.0 and 2.1 odds. This was on the team ThunderTalk Gaming +1.5 vs Team WE in League of Legends LPL. These were all taken before the match started.

After the bets won, they were all cancelled by Rollbit and I did not receive my winnings. They did not pay me my $10k+ winnings.

The support said the odds were wrong and odds provider voided the bets.

This is a lie because I also took the same team match on Pinnacle for 2.03 and 2.12 and one other site for 2.05. So it is clear the odds were correct. I forwarded them screen shots and it is easy to see other books have similar lines.

I am already down over $20k on Rollbit so I have given them good action including casino.

This actions by Rollbit trying to scam me out of $10k+ is unprofessional and should be illegal.

I hope someone in forums can help me solve this issue because support has not helped me.

I will attach photos in next post if I can.

This is what everyone here is expecting from the players who made the complain earlier and his confirmation of resolved withdrawal will go a long way to show how active and problem resolving the team have become, against the previous public perception about rollbits of having several unresolved issues.

But to this point, this casino have mentained their public image and visibilities here in the forum and that shows their level of resistance to attacks and ability to resolve issues where their are at fault.

This should be done because we know that there's no such thing about being perfect when it comes on handling issues on which there might be those issues which might able to be ignored or having that able to past their awareness.Good thing that they are really that active into this forum and would be making out some checks if there are users who are really that those unresolved issues. This is why it would really be always ideal that
if in case you are experiencing issues or problems then the best thing to do is to post up on community and contact them via with those provided contact emails or support or whatsoever.
It would really be just that a common approach to be done.

Rollbit is known to be one of the reputable and known sites in the market on which they cant really just let it to be tarnished out their reputation that they have built up for years. 

It is normal practice as newbies send many spam PMs or scam incentivized PMs.

You can quote one post of Rollbit Razer, reply that post and Rollbit Razer will be notified about your reply when he logs in his account. The official support channel is their website, not this forum. They have only one representative on this forum but on their website, they have many staffs actively work including customer support staffs who will support you quickly.

I'm taking one step ahead, PMing Razer right now not notify him. He's quite fast in responding some situation on the previous ones.

goodboyshams, please wait a little, Razer will take a look into your case once he's online and saw my PM

I'm simply pointing out what is outlined in their Sports Betting Policy:


While it may not seem fair, but you can't claim it's illegal, nor can it be considered a scam. Anyone who joins the platform and chooses to place bets must agree to their terms of use.

Regarding their explanation that the odds provider voided the bets, you can't really know if that's true or not. Different gambling platforms often work with different odds providers. So just because you placed the same bet on another platform doesn't necessarily mean their claim about the odds provider voiding the bets is false.

Rollbit confiscated my balance of $410 out of the blue yesterday.

See here: https://bt.irlbtc.com/view/5458053.msg62480562#msg62480562

Be careful with Rollbit, they can and will confiscate any amount you have on your balance. They can call everything simply "sportsbook abuse" and will not go into further details.
I strongly advice to not bet in the future with Rollbit and choose other sportsbooks instead!

You cannot void the bets after the winner is determined. If you want to void the bets, it needs to be done instantly. These were done after the game was finished.

You can void the bets if the line was an error. This was not an error line.

I asked for an explanation and was not given one. I asked for the correct line and was ignored.

Just because this terms is in their policy does not mean they can use it to abuse it against customers in their favor.

I do not want to be fighting for collecting winnings on my bet. This is ridiculous that i have to come here and defend my case. I wish i can just get paid on my winning bets because I know if it lost, i would be down $10,000.