I don't use VPN, but I believe I have dynamic ip.

I honestly create my account on Sunday with the sole purpose to bet on NFL final, I had some usdt in my binance account and I really fancy Kansas City Chiefs , so I open up my account at 6:39 PM my time and I deposit at 10:39 PM after I struggle few hours with decision if I should bet or or just enjoy the event. Right after I deposit I place the bet ID: 63e94ea469eea00001d9e5d8 , after the match ended they credited my account with 1731.11 usdt and around 0.27 usdt as reward, I decide at 5:18 am to ask for 1231 usdt withdraw so I can enjoy some profit and leave 500 usdt for others bets.

At 6:53 am they asked for my verification and I send them all documents and a reply at 6:53 am then they did not answer me at all until 19:44 when they ask me again to submit my documents and I did it again and send them a reply .

Today 14 February, at 7:44 they send me email "Thank you for completing our online identity verification." and "your account was disabled due to being flagged for multi accounting by our security systems" and I told them that I don't have any other accounts, why would I ? and now let's be frankly , if I had any other previous account they would not ask for that account verification first?

Today 14 February at 9:45 they send me email accusing having other accounts and to respond them honestly, and I reply I have only 1 username: pixdi.

Today 14 February at 9:59 they send me another account with this message:
"Hello pxdi,

Thank you for providing us with all the information requested.

Once our investigation is completed, we shall get back to you. You can expect a response from us within 5 business days.

We kindly ask for your patience and understanding meanwhile. "


In exchange I reply to them that I open a review to trustpilot, here on bitcoin talk and I form a complaint to curacao-egaming.com .

I also find out that if you sent an email to the email address that sportsbet.io has on their website which is : " complaints@curacao-egaming.com" you will receive a reply like this : "Curaçao eGaming ("CEG") has received your message, however it was not able to process or read the message, since it was sent to an automated "No reply" email address. "

Please test it to see for yourself!

So I go to curacao-egaming.com and I fill a complaint there and they confirm that they receive my complaint with an official email.

I also asked them to send my 1731 usdt to a address if they don't want me as my customer, but I feel entitled to receive this amount since my bet is honestly placed. Frankly I lost my trust in them after I saw what they are able to do and I receive this answer from them:

"Hello pxdi,
 
Thank you for your message.
 
Please wait for our Player Safety and Assurance Team to contact you with further instructions on this.

We cannot assist you with your request until they have proceeded with this.

Should you need assistance with other queries, feel free to reach out."


I honestly regret the moment I create account to this sportsbook and I think this community will have to do something about because think about if my bet was lost, or during half time they offered me option to cash out at 299 usdt and would have cash out then, would they refund my bet? no, they would have taken my money and it was their right, but when I won and I comply with everything they have asked, why to behave with your customer like this?

Thank you! All I have done was to place 1 single bet on my account on one major event, NFL final.

For the moment nobody contacted me, and last time I received an email from them was at 9:59 am this morning.

If somebody contact and anything change I will update here.

As if Steve or anybody from sportsbet.io see this I only want to either let me continue to use my sportsbet.io account: pxdi or allow me to withdraw my balance of 1731.38 USDT , if they don't want me as their customer I have no problem as long as I received my funds and they have my promise I would never ever create another account with them.

Before blindly taking their defense , you might visit trustpilot page: https://www.trustpilot.com/review/sportsbet.io . I made the same mistake not to look after them, just because they are big sponsor for premier league clubs like Arsenal and Southampton, but if you look there you see more than half people giving them 1 start. Now search their competitor stake.com and you will see they are rated with 4.5 stars out 5, huge difference and you should wonder why?


Now to my question: why would I have more than 1 account?  they don't offer any deposit bonus, the only thing I saw is the odds boost which is not so semnificative , and the reward center which is becoming better once you get to better level, like from silver to gold or anything like that, so basically player has all interest to keep only 1 account so he can achieve better level as soon as possible and I don't see any advantage in having more than 1 account.


My other question: They request my verification on my account: pxdi and I successfully  send them documents, if I had any other account before why they did not ask any verification to that account first? I tell you why, because there is no other account.


As you can see from the images I have upload I only place 1 bet on 1 major event NFL final and since then my account is stucked, my last reply from them was on 14 February at 9:59 a.m from that moment no other reply.


If you had an account where you honestly made 1 bet , won and you would not be able to bet again or use your money, will you be happy?

I am sorry , I did not know about that, I mean no harm to anybody, my goal is either to continue to have my sportsbet.io account: pxdi or withdraw my balance of 1731 usdt.

At current time 10 pm ( 22:00 ) my time nobody from sportsbet.io contacted me since 09:59 a.m my time, that means 12 hours since I ever had a reply from them, neither any Steve or user contacted me.

---

I want to add proofs :

1) You can check time of my deposit with sportsbet.io : https://tronscan.io/#/transaction/0c8aaf3eba623db12dde630d6ccf6bf97cb77fe072f6b6889da0062d8a7bc980

Time of deposit 12 February 10:39 P.M , you can also see in the image that they confirm deposit with a notification at 10:39 PM on 02/12/2023 and current time is 10:42 PM on 02/14/2023 , see here:  https://i.ibb.co/r4RNzqF/time.png

2) Current time is 14 February 10:45 PM , more than 48 hours since my deposit took place and according to the message display on my account who says "You are unable to withdraw for 48 hours after making a deposit due to security reasons. " I am still unable to make any withdrawal.

You can check here ( pay attention to current time and time of deposit ) : https://i.ibb.co/nMHmPhw/withdraw.png

Bottom line : when you try to withdraw a message appear and tells you that you have to wait 48 hours after making a deposit due to security reasons ( "You are unable to withdraw for 48 hours after making a deposit due to security reasons. " ) and even after 48 hours of waiting you get the same message even if the entire amount of time already passed!

---

1) More than 29 hours since I received any email from sportsbet.io

2) Steve or anybody from sportsbet.io did not contact me

3) Their website continue to say "You are unable to withdraw for 48 hours after making a deposit due to security reasons. " and as you can see more than 48 hours passed since my deposit.

4) Many of the 1 star reviews from trustpilot share a story close to mine and they are from different countries, I am sorry but I believe that reviews are true, sportsbet.io if they are not scams , surely acts like one.

[moderator's note: consecutive posts merged]

Steve and sportsbet.io just decide to steal 895 usdt from me! THIS SPORTSBOOK IS A SCAM, when you lose they kept your money, when you win they just refund your deposit, and take your winnings!

This will not end here, they refund my initial deposit of 836 usdt and just like some thief's they are they took all my winnings from the Bet that I placed on NFL final: https://ibb.co/yV52nSX .

If they will not pay my 895 usdt I will not stop here! They block my access to my account , but I have video evidence and I have print screen with balance and everything.

If the bet was lost they would not mind to keep my balance , but if the bet was win they don't want to pay winnings, this is a scam and this community should know this and make it public !

My bet: https://i.ibb.co/SJ0SXrP/mybet.png

My history with notification when they notify me of winning 1731 USDT: https://i.ibb.co/bB0wHK7/Notification.png

I kindly ask community help here, my bet was honest and they do not want to pay,  today I might be their victim, but tomorrow you can be instead of me, please emphasize with me and let's make them pay otherwise they are just SCAMS!

Steve if you are honorable and have any integrity, you know very well that my bet is an honest bet, pay the winnings and I will end this debate as I don't have any interest to be sportsbet.io customer at any time !

I am happy to answer your question:

1) They freeze my account without letting me taking any action, not to withdraw or place another bet and their system show the message this message when I tried to withdraw : " You are unable to withdraw for 48 hours after making a deposit due to security reasons. " (see here: https://i.ibb.co/sCNQnyd/48hours.png )  so I waited for 48 hours without possibility to use my own money which I believe that for anybody will be frustrating, I came to panic after 48 hours because nothing changed and they did not communicate with me anymore, like live support disapear , they did not answer to my email , they did not answer on my scam accusation until today or on any form of communication.

2) They ask for my verification and I comply and they even accept my verification as you can see from emails: https://i.ibb.co/dK6c86h/sportsbet.png

2) My bet is placed honest on a big event such as NFL Final as you can see here: https://i.ibb.co/SJ0SXrP/mybet.png , they even credit my sportsbet.io account with 1731 USDT as you can see here: https://ibb.co/jhc9c5q and you can see their notification with my deposit and the winning bet here: https://i.ibb.co/bB0wHK7/Notification.png  , but today they decide to steal my winnings 895 USDT and only refund my initial deposit of 832 USDT .

So since bet was placed with 3 hours before  event start and it is an honest bet, and they even credit my sportsbet.io account initial, why you don't pay the winnings? this is acting like a scam, if I would have lost the bet ( Philadelphia Eagles led at half time ) and Kansas City lost , they they would kept my money, but if I won they only refund my money without paying winnings. Do you think this is right? only a scammer will do this.

3) They accuse me of having multiple account and my questions for them is why somebody will make more than 1 account? you do not have a deposit bonus, and any player will be interested to have an older account so they can climb to their reward system ( bronze, silver, gold etc ).

If I ever had an account with them, would not be that one verified already?Huh why would they ask verification to account : pxdi? Doest this make sense?

Their model of business is simple, if your account is a net loser ( you lose more than you win ) they let you continue to bet with them, if your account is a winner then they close it and refund your deposit . There are dozen of complain online about this behavior from them.

You can see this on trustpilot: https://www.trustpilot.com/review/sportsbet.io

Or from the many complaints here on scam acusation:


https://bt.irlbtc.com/view/5439809.0

https://bt.irlbtc.com/view/5266626.0

https://bt.irlbtc.com/view/5428296.0

https://bt.irlbtc.com/view/5290729.0

https://bt.irlbtc.com/view/5418601.0

https://bt.irlbtc.com/view/5323603.0

https://bt.irlbtc.com/view/5411777.0

https://bt.irlbtc.com/view/5086453.0

https://bt.irlbtc.com/view/5266592.0

https://bt.irlbtc.com/view/5435667.0

https://bt.irlbtc.com/view/5436620.0

https://bt.irlbtc.com/view/5266016.0

https://bt.irlbtc.com/view/5189479.0

https://bt.irlbtc.com/view/5091170.0

I have no interest in being their customer anymore, I want them to be fair and pay my winnings as it should, if they are honorable and have any integrity, they know very well that my bet is an honest bet and they should pay the winnings and I will end this debate !

I kindly ask community help here, my bet was honest and they do not want to pay,  today I might be their victim, but tomorrow you can be instead of me, please emphasize with me and let's make them pay otherwise they are just SCAMS!

---

Public questions for Steve:

1) If I had any other account why would I not bet there and create a new account? You don't have any deposit bonus and rewards I suppose are better once you get higher in rankings , so what advantage I could ever have if I had a second account.

2) Why you did not ask verification on other account ( there are none ) and you ask now on : pxdi ? I think is obvious that you did not had any other account where to ask for verification and you ask only on the single account I have.

3) Why are so many complaints about sportsbet.io ? This is one of the reason I panic in the first place! everywhere on this forum we see complaints about sportsbet.io , on trustpilot more than half of reviews are 1 start and you have 3 stars average out 5, while your competitor stake 4.5 stars average out 5.


4) Why you do not pay a legit bet? we both know and I show evidence here that my bet is legit and you basically stole 895 USDT from my player account  and any joy I had after placing a winning bet.

5) If my bet was lost. Would you refund it? or just kept my money and then you let me to make other deposits .

I think that to answer to this questions will be very easy for a transparent , honest and integrity man.

---

no sign of that or to answer my questions!

[moderator's note: consecutive posts merged]

YOU KNOW VERY WELL THAT I AM RIGHT, SO PAY THE WINNINGS OR YOU ARE JUST A THIEF!


another complaint pop up today on trustpilot this time from Turkey having the same issues with you, there are a lot of people having same problem, that should mean something . People don't use this SCAM sportsbook anymore!

Sorry I don't see where you answer to my questions:

Public questions for Steve:

1) If I had any other account why would I not bet there and create a new account? You don't have any deposit bonus and rewards I suppose are better once you get higher in rankings , so what advantage I could ever have if I had a second account.

2) Why you did not ask verification on other account ( there are none ) and you ask now on : pxdi ? I think is obvious that you did not had any other account where to ask for verification and you ask only on the single account I have.

3) Why are so many complaints about sportsbet.io ? This is one of the reason I panic in the first place! everywhere on this forum we see complaints about sportsbet.io , on trustpilot more than half of reviews are 1 start and you have 3 stars average out 5, while your competitor stake 4.5 stars average out 5.


4) Why you do not pay a legit bet? we both know and I show evidence here that my bet is legit and you basically stole 895 USDT from my player account  and any joy I had after placing a winning bet.

5) If my bet was lost. Would you refund it? or just kept my money and then you let me to make other deposits .

I think that to answer to this questions will be very easy for a transparent , honest and integrity man!

So I need to ask them again.

People can you see? he doesn't answer to any question, he knows that I am legit customer, he knows that my bet is legit but avoids to answer!

---

people please read feedback from sportsbet.io profile:

kerrywoodwins20   2016-10-18      Scam book! Beware!!!!

Gambleseveryday   2016-10-18      Watch out for this scamming book!!!!!

Joel_Jantsen   2017-04-10   Reference   Open Scam accusation for stealing 21 bitcoins.Stay away.

benhames   2017-04-12      scammer

neochiny   2017-04-12      currently being accused of stealing 21.5 BTC from a customer.
the tag will be removed if the issue is resolved

jonald_fyookball   2017-04-14      spam accusation against this user

Zepher   2017-04-16   Reference   Multiple scam accusations against this casino in the scam section. The reference linked shows them withholding 21.5 BTC, of which 15 BTC was a deposit with 6.5 BTC winnings. Sportsbet have not paid out the 21.5 BTC, nor even returned the original deposit of 15 BTC. I would advise against playing at this casino until all allegations are fully resolved.

Joel_Jantsen   2017-08-23   Reference   Another scam accusation of stealing 25+ bitcoins.

kerrywoodwins20   2018-01-08      SCAM!!! LIVE BETTING ALLOWED A BET TO PEND UNTIL A GOAL WAS SCORED AND THEN ACCEPTED DESPITE A HORRIBLY NEGATIVE LINE MOVEMENT.

SCAM SCAM SCAM

igorcubania   2018-06-06   Reference   they locker my account AFTER i deposit and hold funds and ask for kyc
now i send kyc and kyc not good enough
now i tell them in this case please delete kyc but they dont want to ??


VERY SHADY AND 100% SCAM

javybaez2020   2018-06-08      SCAM!

STOLE!

AVOID!

svennnny   2018-07-19      Witholding 21.5BTC from a customer scammer

areezy   2019-01-29   Reference   Voided my bet that I placed 6 months ago because I had self excluded my self and they did not remind me of this. They simply void my bet without giving me my money that I made with the bet that I made before my self exclusion has happend. They shouldve atleast reminded me that the bet was there. Unbelieveable scam casino.

areezy   2019-01-29   Reference   Re-opened my account after asking to be permantely self excluded. Watch out casino breaks their own t&c.

cola91   2019-10-03      Have problem with them, they accuse me for having multiple account there without any evidence. I had winning bets on major sports events and they decide to pay me just initial deposit instead all money (5k eur instead 18k).

It seems good bookie at first but now they do not want to explain and give some proof to support their decision.

gosha@e-coin   2020-07-24      I read negative feedback everywhere about this sportsbook.
Google is full about it. Multiple people are complaining about it, and Steve refuses to reply on people and is not able to solve problems.

saturent   2020-08-04   Reference   Froze funds for over a week without even providing proper communication/assistance. Then, gives excuses without giving any evidence and end up seizing profits. Nightmare, horrible experience.

badobadobist   2020-08-20   Reference   Scammed a guy for 300euro

gosha@e-coin   2020-08-20      Again a customer is scammed for 18.000 USD and sportsbet.io is "Investigating" the account for 21 days, hoping the customer will lose his patience and reverse the withdrawal, and place bets which will loose. Every day, people are scammed bu this fraudulent organisation. They must be stopped.

baikov   2020-08-24      Scammed my winnings. After i completed KYC, sportsbet told me that i breached various ToS and closed my account. Absolutely mad bookmaker. Ignoring all of my posts here

Trollygood   2021-04-08      Scam site. Photoshopping image about fake bet.

Arcas   2021-06-09      They scam customers and do not pay out! Do not play here.

shoppingsherlock19   2022-09-14      It looks like you are thesame with your customer support that don't care with your old member,just giving false hope and not giving any compensation after 5days of waiting,confusion,misled,notsolving the issue , you are online but choose not to reply ( i hope you are different)

pxdi   2023-02-15   Reference   Steve represent a scam sportsbook sportsbet.io who stole 895 USDT from me and you can find on reference link evidence.

This is going on since 2016 to present 2023, a lot of complaints about sportsbet.io stole money from people!

This has to stop! Why nobody is doing something??

[moderator's note: consecutive posts merged]

You must be a dear friend of Steve!

Bet was honestly placed, they should pay!

If Steve wanted to help in any way then he will pay, I truly believe now that Steve is the owner of this scam sportsbook!

Why he does not answer to questions I raised? the most I am interested in is why anybody should open a second account if they have 1 already? why they did not ask verification to another account? and ask only for the : pxdi ( because there is not other ) and finally if my bet was lost? they would refund my money?? .

I would not raise my situation to Curaçao eGaming , if their support or Steve would have answered to my legit questions, but as you can see they ignore them, or at least pay my winnings and I will end any debate!

I REPEAT MY BET WAS HONESTLY PLACE AND THEY SHOULD PAY, A LOT OF THIS WILL NOT HAPPENED IF THEY WOULD PAY!

https://casinogurubg.com/obzor-sportsbet-io-casino#tab=js-tab-discussion
Low ratings and very scammed many complaints on various forums.but no control body at least until the new law in Curacao comes into effect