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I have no personal experience as a customer of the casino, and I am not here to defend them. However, I am curious, how do you account for the fact that two impartial arbitrators reached the same conclusions in this particular case? First AskGamblers and now CasinoGuru. Both of them concluded that the casino acted within its rights according to its terms and conditions. It seems unlikely that two independent arbitrators would come to the same conclusion without strong evidence to support their decision which suggests that there may be some merit to the claims against you.
Up to this point where this post was made, only AG gave the final verdict that OP submitted a photoshopped KYC document. Their case on CG is still open as CG's representative asked for OP's side of proof after verifying that the submitted docs from TD is indeed manipulated, to be sure that they've verified evidences from both side and both side were given equal treatment, just in case something happened like what
logfiles concerned.
OP has submitted 6 evidences to support his claim and is currently under CG's verification. Only after CG get through these submitted evidences and give their verdict that we can say for sure what really happened.
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I see one more paid message from trustdice. Where we can see any complaint from my side to askgambers.com?
I've been crossed path with Stalker22 on this sub-board numerous times, I am quite confident and can assure you he's not paid or siding with TD or any sides, just slightly misunderstood your case.
Talking about "misunderstood" and "confident" in the same sentence, unfortunately --or hillariously-- I have another one coming: I am quite confident that I misunderstood your reply quoted above.
To clarify, you're not saying that you are not the one who filed
this complaint under username "juz62" on AG, and instead you tried to say that you didn't get a chance to give your side of evidences on the complaint on AG?
