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    Author Topic: Solved Bitcasino.io don't let me Play and withdraw  (Read 382 times)

    • jeremypwr
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    October 18, 2024, 09:01:29 PM
     #21
    Hi taen0600,

    I'm looking into this right now.

    Thank you for your patience,

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  • taen0600 (OP)
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    October 18, 2024, 09:04:32 PM
     #22
    Quote from: jeremypwr on October 18, 2024, 09:01:29 PM
    Hi taen0600,

    I'm looking into this right now.

    Thank you for your patience,

    jeremypwr
    Bitcasino.io

    Thank you Smiley

  • taen0600 (OP)
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    October 19, 2024, 10:56:45 AM
     #23
    UPDATE:

    They asked me if I have other accounts.

    After I replied no, they put my account under investigation, I should expect a response in 10 business days.

    Holy shet, that is the best way to against my ludomania Huh

  • holydarkness
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    October 19, 2024, 03:54:21 PM
     #24
    Quote from: taen0600 on October 19, 2024, 10:56:45 AM
    UPDATE:

    They asked me if I have other accounts.

    After I replied no, they put my account under investigation, I should expect a response in 10 business days.

    Holy shet, that is the best way to against my ludomania Huh

    Careful. Though I am sure you're intending that to be a sarcasm, or perhaps a light banter, at times casinos [not limited to this one, but all in general] has responsibility to treat such words and bodily harm as something serious. Remember that freedom of speech doesn't equal to freedom of consequences.
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  • taen0600 (OP)
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    October 19, 2024, 04:18:20 PM
     #25
    Quote from: holydarkness on October 19, 2024, 03:54:21 PM
    Quote from: taen0600 on October 19, 2024, 10:56:45 AM
    UPDATE:

    They asked me if I have other accounts.

    After I replied no, they put my account under investigation, I should expect a response in 10 business days.

    Holy shet, that is the best way to against my ludomania Huh

    Careful. Though I am sure you're intending that to be a sarcasm, or perhaps a light banter, at times casinos [not limited to this one, but all in general] has responsibility to treat such words and bodily harm as something serious. Remember that freedom of speech doesn't equal to freedom of consequences.

    Thank you for letting me know. I will take care.

    What I want to express is that after 10 days I may lose all my interest to play it

  • Davidvictorson
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    October 19, 2024, 07:52:59 PM
     #26
    Quote from: taen0600 on October 19, 2024, 04:18:20 PM
    Thank you for letting me know. I will take care.

    What I want to express is that after 10 days I may lose all my interest to play it
    I followed this topic from the first page. It makes me happy that you are providing us with updates and that the casino has replied. Some other people don't even provide us any update and even some casinos don't reply. 10 business day is not too long in my estimation to wait. Don't worry about your interest, it will be revived. I think the most important thing right now is to get a solution to your account issue. I will be back after the 10 days to check in on the latest.
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  • taen0600 (OP)
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    October 19, 2024, 08:35:38 PM
     #27
    Quote from: Davidvictorson on October 19, 2024, 07:52:59 PM
    Quote from: taen0600 on October 19, 2024, 04:18:20 PM
    Thank you for letting me know. I will take care.

    What I want to express is that after 10 days I may lose all my interest to play it
    I followed this topic from the first page. It makes me happy that you are providing us with updates and that the casino has replied. Some other people don't even provide us any update and even some casinos don't reply. 10 business day is not too long in my estimation to wait. Don't worry about your interest, it will be revived. I think the most important thing right now is to get a solution to your account issue. I will be back after the 10 days to check in on the latest.

    I hope that if someone were in the same situation in the future, they can find this topic and know how to handle the case. Now, all what we can do is waiting for the response

  • taen0600 (OP)
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    October 22, 2024, 01:26:52 PM
     #28
    Today I received an email from Bitcasino.io, they lifted my restriction.

    Now I can play and withdraw  Grin

    My accounts was restricted, so I couldn't play Baccarat and withdraw, but they lifted it after the investigation in 4 days

  • jeremypwr
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    October 22, 2024, 02:20:30 PM
     #29
    Quote from: taen0600 on October 22, 2024, 01:26:52 PM
    Today I received an email from Bitcasino.io, they lifted my restriction.

    Now I can play and withdraw  Grin

    My accounts was restricted, so I couldn't play Baccarat and withdraw, but they lifted it after the investigation in 4 days
    Glad things worked out for you, taen0600.

    Happy punting  Cool

    jeremypwr
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