I have a little doubt that bc.game is asking for money back. If there were any hint of doubt about your winnings, they would have suspended the withdrawal from your account. I don't know how much Rs. 11k is, but I doubt that it is the amount that they would start some kind of proces,s and in that way only make additional expenses.
You need to check with your bank what is correct.

"Scammed me again " i used thie because previously they weren't credting my deposit but that was sorted out with the help of @holydarkness and after that they did credit my deposit but this time they or their merchant who sent me my withdrawal from his bank. Seem to have lodged a complaint about that amount and i am suffering because of that don't know whose mistake is this bcgame's or their merchants but primarily i withdrew from bcgame and therefore they should take the responsibility of that money. If anyone here can help i will be sharing all the emails screenshots etc whatever info one needs but privately because that contains sensitive info that is why i didn't share those details directly in the thread.

Here is the email proof you are asking for
https://www.talkimg.com/images/2025/09/09/UnpeYq.jpeg
Also i tried getting in touch with the bcgame support but they just keep sending bot replies that are of no use. As in the email my bank suggested me to get in touch with cyber cell team i already got in touch with them and they told me they will only revoke the complaint when you return the money to complainant as complainant has said that he was scammed by some app and was asked to deposit this money into the bank account (my bank account) on which he has raised cyber complaint and he was asked to deposit money and he will get higher amount in return which is definitely a false complaint made by the bcgames merchant that sent me the amount. I think the merchant has already got a payment from bcgame in return of the payment made to me and now he wants to get another 11k Rs as pure profit.

Hello sir i have pmed you all the necessary details that you might need to help me resolve this issue.

Ok sir . At least they can enquire with their why does their merchant want the money back. That too by making a serious allegation against me and lodging a cyber complaint they are hurting my reputation. This is a serious issue. Why is bc working with such merchants this is hurting their reputation too.

I do understand that he might have lost and now wants to recover that but why does bcgame deal with such people. I agree to your solution but when i pay him what is the gurantee that this will not happen with other withdrawals that i made in bcgame. Isn't that concerning and that amount was paid by bcgame merchants. Why does bcgame work with such agents. Bcgame should take responsibility of the funds that i withdraw from bcgame. If it was so why is bcgame providing the inrfiat option if their merchants aren't trustworthy. They should then remove the option from their game if they can't Help their users with such problem's. I am not going topay from my pocket if i do that then his complaint would be deemed right i will be accepting that i am guilty and i scammed him for that amount.

Ok sir will wait for them to respond. And i hope they resolve this soon because this not only hurts their reputation. This is a serious issue and administered promptly.

It's not about money sir its about legitimacy and the money was transferred through IMPS since Bcgame doesn't support IMPS deposits that means it was transferred by bcgame merchant who works with bcgame as payment provider and they should be able to communicate and resolve this out. They should help their players to get through their scams. And talking about the amount this might not be much but if i return this what are the possibilities that they won't don't such thing with other amounts and i will be stuck in a loop and will have no option to return all my withdrawals and i am not going to do that.If i accept this now i will have to suffer again in future. Bcgame is answerable to all my questions as they work with such scamming merchants.If this is the case they shouldn't be working with such scammers and should provide such options which aren't safe for their players. In short i am not going to pay a single penny back out of my pocket.

Sir i have PMed you all the info about the case from starting. Everything you might need is attached to that. Hope my case gets resolved soon.

I confirm I've receive, I'll relay it to my contact so they can further investigate what happened. But... this is Friday evening, though, and I came back from RL quite late [just minutes ago], so I don't think I can catch up with my contact in time. I'll still relay everything right now, but they'll probably won't be able to attend to it until Monday at the soonest.