Not yet, no response by email but short response by telegram only asking "how can I help you" then I forwarded the email to her but no response after it.
I thought they'd be quick to answer some follow-up, especially for a VIP Manager. I've forwarded your concern again to the MineBit team. Hopefully, you'll get that response this time.
Damn. Looks like you were able to achieve that 'cause you've hit the
Treasure at the end of the Rainbow Bonus round, which can only be played by hitting 5 FS symbols.
Very lucky pull since that
Rainbow symbol lands every single spin. Congrats on that lucky 4873x multiplier on a $0.20 base bet.

The surprising part is when I tried to withdraw this winning, my withdrawal request was rejected/cancelled immediately then I received an email saying that additional review of my winning is required.
This is the first time I experience additional review of winning like this while the amount cant be considered as huge enough as I have won bigger amount in different casino with the same provider but they have never done additional review.
First time I've heard of this as well. I guess they just wanted to double check that no cheating was done on that gameplay.
Fortunately, they additional review was done in few hours only and they sent a follow up email informing me that the winning is legitimate so I can make a new withdrawal request.
Withdrawal processed instantly as usual after the review.
Glad you got your winnings eventually. Again, congrats.