My total net profit from these 4 bets was $270, and my balance was $900. I honestly do not believe there was any issue with these bets either, but if you insist, deduct the profits from these flagged bets and adjust my balance accordingly. My balance should be around $630. The fact that you have returned my initial deposits so far means nothing. You wiped my account the moment I actually started making a profit
Per our Terms & Conditions, once an account is flagged by Betby's risk management for taking advantage of the system, the associated winnings are voided ;
that applies here to the four flagged bets. So we're not applying the $270 profit figure you calculated, since those winnings don't stand under the flagged-account policy.
What we can do: your total deposited was $1,474.87, and you've already withdrawn $1,449.76. We'll return the difference : $25.11 ; so you're made whole on your deposits.
That's the resolution here; the flagged winnings themselves aren't being reinstated.
Write right away that you don't accept professional players. Haha, you're such scammers. What about my account? Why can't I get an answer from online support?
We also see that the casino doesn't like paying people who can win in sports betting, which is essentially unfair to all players. I advise you not to play here and choose a casino for your games at a reputable location. This place is definitely unreliable, both in terms of service and payouts.
Following up , your account was also reviewed and flagged by Betby's sportsbook risk team.
Your deposit on this account was $12, and we're able to return that deposit if you'd like it back ; let us know and we'll process it.
One distinction worth being clear about:
there's a real difference between a professional player and someone taking advantage of the system.
Skilled, high-volume bettors win and get paid here all the time, that's not what gets flagged.
What gets flagged is a specific abuse pattern identified by the risk provider, and that's what applied to this account.
So i have a question , if those lines are weak, why should the player be held accountable ? we are only betting on what YOU are offering.
If those offerings are weak, you should ask for compensation from YOUR provider , for giving you weak lines.
Blaming players for betting on YOUR offered lines is crazy and very shady
That's actually a fair question, so here's the honest answer:
you're right that if a line is mispriced, that's on the operator/provider, not the player, and no player is doing anything against the rules by finding and betting into it
That's not the same as "cheating."
Where it becomes a risk-flagged pattern industry-wide (not just here) is
when an account is systematically targeting those mispriced, low-liquidity lines at scale that's treated differently from occasional bets, the same way sportsbooks worldwide handle syndicate/advantage-play detection.
It's not about punishing a player for winning once; it's about a repeated pattern that risk teams across the industry treat the same way.
You're welcome to disagree with where that line is drawn, but it's not unique to us, and it's disclosed in the T&Cs every player agrees to on signup.
To close this out:we will not tolerate abuse of our systems, and this policy isn't unique to us, this is the same pattern that gets accounts flagged or blocked at established, licensed operators everywhere.
A new casino is not going to be an easier target for the same activity that gets shut down elsewhere in the industry.
We're a young platform, and we're always open to fair criticism, genuine issues get fixed, and we've shown that in this thread with real numbers, not just denials.
But abuse of the system is a separate matter from criticism, and we'll continue to act on it the same way any regulated operator would.
