Is it better to leave our money in a large regulated institution, where there are rules and, if there is a problem, you can go to court?
Mt gox hack is more than 10 years ago, till now the exchange is still trying to disburse money back to creditors. FTX exchange is yet to pay back half of people that were affected before they went bankrupted, it could take more years before they finalize the distribution, that is if everyone gets their money back. Now tell me, is it worth the wait when you can self custody on your own.
Self-custody gives the user direct control over their Bitcoin, but it also puts all the responsibility on them.
Institutional custody does not gives you any guarantee either, the risk you are running from, they are the ones taking it for you but you can't get access to your asset until you seek for their permission, they can honour it or gives you excuses for not
punctual comply to their rules and regulations.
Some people may have difficulties dealing with this. A seed phrase kept in an unsafe place, a compromised computer or phone, a lost backup, or simply a security mistake can be enough to lose all your Bitcoin forever.
This is lame excuse, why will you keep seed phrase in an unsafe place? If you don't compromised your custody, you are not going to have any problem. I don't know how best to describe this your excuse, it's like saying you are warned not to remove your vest because it will affect the temperature of your body but you think anyone that likes their body will remove their vest, come on.
Older people, who have difficulties with technology, may have more problems with the wallet and security.
And for someone who has a large amount of Bitcoin, does it really make sense to put everything in self-custody?
Maybe it is better to diversify not only between different forms of custody, but also between Bitcoin, traditional investments and regulated institutions.
So if older people have difficulty with technology, you think institutional investors are gong to spare them with ease security, these are not excuses. Use a self custody and protect your self. The exchanges are not a place to keep coins.