Just want to bump this Thread so it is visible
Its been 10 days since you started this thread, and the mediators have already closed the case, so you can no longer count on help here or anywhere else on the internet; your only option would be a real-world lawyer, as some members have already pointed out. Yet, you still refuse to accept that you won't be able to solve your problem on this forum. Youll spend months on this without resolving the issue. Even if you do contact a lawyer in the real world, youll just be wasting your time and money.
Youre dealing with a casino licensed in Anjouan; its not like they have a physical office or a license from a country with strict laws. So, let's say you contact a lawyer youd have to travel to Anjouan, in the Comoros archipelago. Once there, youd need to hire a local lawyer, as only they would truly understand the laws of the Comoros.
After that, the lawyer would file a formal complaint a process that could take days while you wait in a hotel, paying for the lawyer you brought along. Then, the police would notify the casino which doesn't even have a physical office. It could take months or years for them to respond, or they might never respond at all. The police might then start investigating because the casino ignored the noticean act considered a crime of non-compliance. Your case could go to court, leading to the evidentiary phase where youd have to present proof.
Even if the court ruled against the casino, I highly doubt they actually completed proper KYC with the Anjouan licensing authority; I certainly don't believe they submitted real details, like actual passports or real names. They usually submit data for a company that doesn't even have a headquarters in the country where it was registered. In this way, the casino owner won't be punished instead, the company that owns the casino will be. Think of a shell company set up in a remote country; in this specific case, the company is
Crea Tech Dynamics.
If you search for Crea Tech Dynamics, you'll see that it is located in Jacô, Garabito, Puntarenas, Costa Rica. but exactly where in Puntarenas? You won't find it. So, its clear that this will just be a waste of your time and money. The best thing to do is forget about that casino; play at other, good casinos instead and who knows, you might get lucky and win. If you win fairly, youll actually get paid. At honest casinos, you get paid without any issues.