Hi Andre,
Just seeing how you are going. The banking issues, were they to do with charge backs?
IE Someone hacks someones bank account, sends across X amount of Dollars, it goes into the exchange.
The hacker then buys BTC, withdraws them, next the exchange bank account holder gets a letter saying to repay X amount of Dollars due to a non authorised transaction.
Is this the issues you are facing Andre? then the bank will not deal with you again because of the "Risk".
It seems to me that this would be the issue is, damn scammers depositing money via hacked bank accounts, then charge backs causing you these problems.
We have also had our fair share of this also, and have had to put in tighter measures and protection, people do not understand the difficult and challenges of running an exchange, when you have people constantly out trying to rip you off with these hacked bank account deposits.
This is why our banking system requires information from the client, because of these issues and risks.
Good luck, and I hope everything is ok for you, feel free to contact us any time. I would suspect, the same group who also got away with the same with us, only for a small amount before our fraud detection kicked in and prevented the rest.
Regards
Crypto X Change
Thanks for clearing that up.
It's exactly what I've suspected was the cause of all the exchanges' problems with banks but so far no exchange ever admitted it.
People should realise that banks close exchange accounts mostly because of what you described, not because of Bitcoin.
