Gday xianbits

Dunno if it's exactly 'official' or not, but I have received help here and so have others.
I found the Coinomi tech support to be pretty use-less -
I reported : "
help, my wallet restore failed with blah blah error..."
He replied : "
a wallet restore WILL work, you probably used a different version" (his emphasis !)
Anyway - yes, I have had Coinomi lose just one currency (after a restore.)
It may be related to what type of coin - whether it is a mainline coin like BTC or ETH, or a split-coin like BCH or BTG, or a derived coin like ENJIN coin (based on Ethereum.)
Can you give us more details ?
Which coin ?
Did a Restore lose it ?
Any other clues ?
Kapyong
Well, I am referring to my LTC balance. It says 0, and that I never had a receive and sens transactions ever. It happens when I wake up in the morning. My other coins' balances were good, only this litecoin. I didn't had a restore or any other upgrades with the wallet. Plainly, it happened for no reason. I keep on refreshing many times.
After maybe 5 to 6 hours, the balance returned but their support never had any words.
I don't want to happen it again so instead of asking to solve my issue (it's now solved), I will be asking if what has happened/ why it happened so I can prevent it from happening again?