LuckyBit admins here. We could go through the chat logs, check every single claims of you two, but honestly we do not think it is worth it. It is just very unfortunate that it escalated so quickly, regardless of who made what.
Carlos, as a matter of principle to our players, in the name of LuckyBit we would like to apologize if you felt being ban for no or bad reasons. We won't comment on anything that came subsequently, as it is not worthy. Maybe just to say we have absolutely nothing against your business, and wish you success with it.
Hopefully you two could manage to get along better in the future.
Thank you.