Try to contact their support agents over the website, your problem will be handled faster then to wait for a reply in the thread.
Yah, having gotten their support here, I sent them a message and waited for a response. I'm not really in a hurry to need support right away, I'm fine here

thanks for your suggestion
Hey, please send us your username through DM and we will get it sorted out
DM sent
and regarding their phone maybe they can detect the countries phone number and if they block the country they block also the number
If they blocked my country, I would not be able to access it via my IP address. I still believe that phone number is a different field. Anyway, I'm contacting them for support, just wait
