This is the way how every casino should be working, either this is too good or it is too good to be true. Fortunejack got a complaint and a feedback about a situation on their website, they saw it and fixed it and paid the guy who reported it as a thanks-giving, what the hell can you do better?
This is literally the way to go and beyond, they have done an incredible job. I mean they didn't give us any reason not to believe them, but the simple check would be to see if @webtricks actually got the money and to see if it is really fixed which should be easy to check.
Fortunejack is really not just some crypto startup type thing, it is actually a business with business people in it, they are really professional and they do everything they suppose to do perfectly.
Yeah, it is such a great feeling to know that a website that is giving out so much to community and working towards making themselves better is with us. I know it sounds like "they are doing what they suppose to do to be a proper casino" for someone who is an outsider and foreign and I can't talk about it anywhere else, but in crypto world we have so many bad places and bad people that it is always a marvel to see places that are like fortunejack.
In quick thinking, there are other places who are legit too, however they are incredibly small in number, from casinos to exchanges to basically everything, even new coins, we have seen so many bad business that when you see a place like fortunejack you just happen to be in shock to see how they are doing everything right, kudos to them.