It is clear that his reason to close his account is because he is not satisfied with the offers (loyalty program) from Fortunejack.
Of course, it is all about personal preferences and he has the right to stop playing if he feels that there is no good offers for being active players in Fortunejack.
No offenses, but I have to agree with him related to the loyalty program, I think most other sites provides better offers for the similar program so I think Fortunejack need to evaluate about their loyalty program and improve it to make players attracted to stay and play longer.

Sure. A few months ago I was deemed a “high roller” and given a very generous 20 mbtc sports free play. In the email it talked about how I should expect more of this as my level of play kept up. Well it has and I had almost all of my play through your book, both casino and sports. However the only offers I ever get any more are reload bonuses for the casino and if I ever mention bonuses for the sport books I get shrugged off. So I decided it was time to take my play to a book that values my play more

Not quite sure if there was an issue with the website few hours ago when you tried to login, just checked it now and it is working well without any issues. Dont forget to fill your prediction for the Euro Group Stage Qualification matches as it will start in the next few days. Many decent prizes to grab for free both cash prizes and free bets, so dont miss this nice chance.

This is the worst part of FJ in my opinion and the sad thing is that they aren't even trying to address these issues in an effective manner. Have complained about similar issues in other crypto gambling sites and they actually resolved them pretty quickly.

I usually bet on sports markets in FJ and have lost decent profits trying to reach the minimal withdrawal amount on several occasions.

Great first day
Odds for the European Football Championship live 1.85 - 1.82 - this is on the main line !!! and for example for bets on corners 1.79 - 1.81 !!!
Rare shit ... I don't know of a single bookmaker who would afford such odds for the most important sporting event!
Will all Euro matches be with such low odds?
Fortunejack are you serious Are you doing really badly?

Just look at the odds of your competitors with the exact same line from the betradar! Why should I place bets with you, if others have much higher !?

not scam ...  i get withdraw from my secound account and after that fj closed my second acc.

I saw someone posting the odds for the EURO match and it's not too much different just a few %  you can see it here  https://bt.irlbtc.com/view/5123136.msg57225987#msg57225987
Is this different from what you see? btw I'm not sure the odds control is on Fortunejack I'm guessing it's on the 3rd party a kind of market provider

My experience? Yes, odds are a tiny bit lower on FortuneJack for sports, but when you put in the promos (I talk especially about the 4+1 Freebet promo) then the value increases exactly by 25% (bet 100 units and get back 25 units as freebet). It's all averaged out too so it's exactly 25%.

That and the other loyalty bonuses add up:) So yes, straight odds, it doesn't really do well (not 100% but mostly).

Fortunejack was never the "best odds you can ever find" in sportsbooks but it is not really "that" different neither. Looking at that Netherlands Ukraine thing for example we can see that the draw odds was the best one there is anywhere, the best odds for Netherlands was 1.61 and fortunejack had 1.58 which is insanely close, and yeah Ukraine had 6.0 whereas the best was 6.5 which is a shame it is big difference but the other two is quite close or even the best so I would say that would be quite understandable.

The Ukraine one doesn't make sense because the odds for Netherlands was lower than the best but Ukraine was lower as well at the same time. In any case, 2/3 is not bad, I would take that and it is definitely understandable difference. I know that odds are what makes a place best, but trust is another situation and instead of some of those places, I would rather use fortunejack because I trust them more.

It just depends on which matches and odds you watch. It cannot be that all odds are lower than other sportsbooks. That will have to do with certain markets. If the value of A is lower to win, the value of B will be higher. I think they also have a lot of matches offering other markets with appropriate higher odds.