Hi there, please see your PM's

Thanks

Mark

Can you try logging out and logging back in again please. Your shares should be there now.

Hi Bizzyb, Yes this is a problem that we are having with the wallet at the moment. We have a developer looking into the code to fix it at the moment. We will announce the wallet update on here so keep your eyes peeled. At the moment you are right, to send anything you have to delete the blockchain and resync and then it works. Very frustrating I know but we are getting it fixed

Thanks for your patience.

Simon

We are now trust verified 6/7 on CoinsSource.com here: http://www.coinssource.com/trust-index/BanxShares-BANX/

i have forwarded this issue directly to the tech team on the banx forums and will make sure i get ahold of them on skype in the am for ya.
should have and answer for ya lil later on today

Let me make this clear....So for the month November profits were paid 22 days earlier? why? And when were month of October profits were paid? When will December payout will happen?  I thought the date was fixed for every month. Also can you provide the profit/loss statements for all months profits paid. Thanx in advance... 

The profit payouts that happened were for Octobers profits not Novembers profits. We weren't supposed to be paying out anything until November but there was profit made so we paid out a month early.

The reason they didn't get paid out on the 28thwas because we had to push forward the development time on the payout system. It was all scheduled in to be up and running for the 28th November so our developers worked to get this pushed forward for the early payout. There will be another profit payout at the end of November as well.

I will get Mark to sort out some numbers for you on the profit/loss statements for October.

I hope that answers your questions.

Simon

Our wallet dev is looking into this at the moment but he has scanned it with three other virus scanners and it has come back clean from them. We also haven't had any reports from anyone getting a virus from the wallet.

If you don't feel safe using it on your machine then you can always just use your wallet on our exchange at www.banx.io for the time being. That will also ensure you get the profit payout at the end of the month.

I will report back on this issue when we have some further information for you.

Thanks for letting us know.

Simon

Hi Yuzu,

I am not seeing any messages on live support or any support tickets either...

Can you either PM me here, add me on skype (yesbossdodd), email me at simon@banxcapital.com, send a live support message in when it is showing as live or send a support ticket in at www.yoursupport.co and I will get on the issue for you asap.

This is not a new thing for crypto wallets.
What you have got to remember is that the in-wallet mining software in the Qt wallet is essentially keygen password cracking software!
i.e some antivirus is going to pick it up as malware, when it isn't, it is just doing it's job, trying to "guess" the right hash.
While I'm not saying you are totally safe, I am saying it's not a new thing, and something you should come to expect.
You will also find lots of crypto wallets can't be downloaded by Chrome, for the same reasons.
You should do your own due diligence, however, I think in this case you are fine..