what im not sure what to do about is: is it legal for him to force me to "upgrade" my primes?
It doesn't matter to them. They forced 2fa on hundreds of thousands of accounts to withdraw. So thibk of it this way. The bank changes your pin number and says you can't have your money unlees you comply with their terms.
rephrasing this a bit and splitting:
static servicethe bank suspects there is suspicious activity in your online account and locks your account until you go in store or over the phone and explain yourself. that is fine we are not talking about that.
or
the bank has changed the terms of service and to make sure you agree to the new ones they change your pin so you either accept the new terms of service or leave: we are talking about the or leave part, with GAW there is no or leave.
the bank cannot just shut down on your money, you have the 100% integral position to exit with.
agreementwithout going into too much detail, if you entered with someone into an agreement, and they want to change the agreement, you have the right to refuse, in this case their have to either reimburse you or accept you remain under the agreement you signed up with. this is the wording that goes in legit operations:
"To continue using our services ..."
Continue, i don't want to Continue, i'm not a new customer, you an i made an agreement at a moment in time where you promised me infinite money for eternity, now go and fulfill that. someone attach their ToS and i will get it reviewed for you here.