i have trade some Million dollars!!  
and IOTA is Mainnet they has long time now!!  

Is there a reason why procedure described here: http://www.iotasupport.com/claimingyouriota.shtml
might not work for me?

Wow the Ui of the website so nice 

A completely different target market and crypto altogether. However, I think it would be advantageous for Iota to be listed on exchanges prior to Byteball as many often confuse the two.

https://www.cryptocoinsnews.com/byteball-a-non-blockchain-based-crypto-to-give-away-tokens-with-christmas-day-launch/

The bottom part of the article is talked about IOTA but the author made the same mistake of referring to it as Tangle. 

If you have already have few neighbors connected then the problem is simply that your client has not caught up with the latest milestone (sync). The client would not allow you to log in.
You will need to wait for sync every time your wallet is opened or restarts.

Milestone number must match #botbox channel in slack. as of this post it is at milestone 11391*11391 both of these number need to match as well.
You can find the milestone numbers on Gui client by going >View >Show status bar and look at bottom left corner of client.

PLEASE COME TO IOTA SLACK FOR TECHNICAL HELP!
you will much likely to find someone online over there to help you get going immediately.

Thanks for answering.
The question is that I invested 65 Jinn in this and I have not yet succeeded in getting what is mine; This is either my 65 jinn or the iotas that correspond to me to have invested in this.
5 days ago I wrote to contact@iotatoken.com and demomento the answer is zero, no confirmation of receipt or anything.
This is the second time I write to this address, the first one months ago, with the same result, zero answers

URL typo try this:

https://iotatangle.slack.com

Hopefully there will be a light wallet. Otherwise, anyone who couldn't claim until summer will have their stake "donated".