I'm not saying they deliberately want their site to be down, I'm aware websites go down from time to time.
The problem is the severe lack of communication.
I don't even mind if the blister team post a message in their native language as long as I can google translate it.

Even though its very unfortunate that your site is getting DDoS, in the past when Bitcoin sites and services have been getting DDoS its usually the healthy sign of a bull market.

Even Bitcointalk forum seems to get DDoS from time to time. The last time I can remember this happening was during the crazy bull run.

No idea why hackers pick times like this because in the end I don't think they actually gain anything. When Bitcoin was getting spam attacked back in Dec-Jan 2018 it was very damaging because many where mad at the $20-$50 they had to pay to get a single transaction confirmed. However I have no idea how hackers benefit when they DDoS a site like Bitsler or a forum like Bitcointalk.

See, what I told you, their support will never give out any players without notification, and you scare that they are not giving the payout just because the had ddos attacked? Then you must be wrong, see that their clarification there. If you find out that their communication is lacking or need some improvement, you should told them via chat or may be email for the details. If they can improve it they will do it for sure

Hope you guys can fix soon. GL!

Who would actually pay them to do the attack? Their competition? You would think their competition already makes good revenue why risk their reputation to DDoS a Bitcoin casino.

I never really understood why a casino would get DDOS.

Generally the only types of profitable DDoS is usually DDoS some small pool so the difficulty goes down so the hackers can mine more coins themselves. Basically this is what happened constantly on coins like Boolberry (BBR). If 99% of people are pool mining and they DDoS every single pool then they have a good chance at solo mining the coin and reaping all the rewards.

Hi all,

I want to apologize for the lack of communication during the past 36 hours since Bitsler was down for maintenance. Those last hours have been really hard for the members of our team, but informing players should always be our priority as it will be now and looking forward. I want to reassure all players who still have funds on Bitsler (balances or pending withdraws), that all your coins are safe and nobody has lost or will lose it, this is our main concern at the moment.

Bitsler is more than just a casino. We always imagined and portrayed Bitsler as a family of people. We consider all members of the community that have a positive effect on the rest of the community as part of this family. Obviously, this feeling is even stronger with people that are working with us and who made a lot of advances in the past possible. During the last few months, Bitsler has been targeted by many attacks and we did our best to fight back and to protect what we built up with you.
However, some of us are really tired and despite all our efforts, it created some internal tensions.

Today our number one priority is to refund all players and it should be done in the next few days where we will give you the details as soon as we will be able to. After that, we need to take a step back and talk together about what we want for the future. Whichever course of action we end up taking will not be easy, but it has to happen none the less and it can't be done in the rush. During this time Bitsler will be down but we will continue to read your messages and will try to answer as many questions as possible. Everything will be done with the utmost transparency and we will communicate on all decisions that could be taken in the following days or weeks.

We want to thank you all for your understanding, patience, and support that some of you always shown us which was amazing. We will do our best to deserve it again once we get through this initial phase.

The bitsler's team

The rule is clear, you are not allowed to have more than 2 accounts. So it is clear no matter your accounts are not self-referring or not, but having more than 2 accounts is breaking the rule already. Breaking the rules cant be called as legal activity, of course there is still a chance for you to discuss it with Bitsler but you should accept the decision that will be taken by Bitsler.

It's very sad, despite the fact that I am only promoter, Bitsler means something for me, Bitsler's team is amazing, very supportive and polite. This website did and attracted a lot of customers, every month it had upcoming billionth bet, it's not something that happens in every casino, you guys were top. You have enemy? Good. You have enemies? - Better. This is the worst time and I hope you guys will soon continue regularly.
Seems devans give a hand, will others do the same? No one requests it, I just asked.

C'mon man, everyone runs signature and it's success sector for PD, FJ and more but seems Bitsler gets massive DDOS and it's not a first.
Since they decided to refund members, seems working on website and discussion on future is taken very seriously and there possibly may be sad decisions. It's just a pity to see how a trustworthy website has such a bad situation, we have to keep healthy competitiveness and such actions against Bitsler is very dark and possibly danger against other casinos.