As far as I can tell, he's an unpaid moderator from the troll box.

Probably not the best person to be handling "PR" in this thread.

Cryptopia generally ignores Bitcointalk. This site is not credible nor in a position to "expose scams". Unfortunately Bitcointalk is a notorious scam site.

Any idiot can spam unmoderated forums and make unsubstantiated claims - answering them is a waste of time.
Just look at any exchange thread. They are full of claims of which 90% fail with a tiny bit of scrutiny.

If you argue with an idiot they just drag you down to their level and beat you with experience.

Just look at the listings on Bitcointalk where exchange accounts for Bittrex, Cryptopia, Poloniex are for sale (breaking AML laws)
There accounts are involved in phishing thefts from innocent user accounts. They are so numerous that I'm surprised that the authorities haven't taken an interest yet.

Scam ICOs, MLM and pump and dump scams are so numerous here on bitcointalk  that I have lost count.

Fake equipment is being sold on here on bitcointalk frequently that I would not recommend buying anything on here.

99% of the scam accusations posted here on Bitcointalk are false.

Bitcointalk raised 280 BTC  to run bitcointalk https://bithope.org/campaign/support-the-bitcointalk-forum

You'd think they would be able to afford to get rid of the scams and moderate better.

I start believe cryptopia may became a scam, they should not accept any new customers not add any new coin just deal with customers support tickets and let them withdraw their funds

Who is this Lafu guy? Are we being led to believe he's actually employed by Cryptopia?

Lafu: if you are claiming to be part of Cryptopia, identify yourself by name as is standard in a professional setting.

Probably not the best person to be handling "PR" in this thread.

this site is a scam, my coins withdraw are stuck for 9 days when i have asked admins on discord they BANNED me. SCAM, WARNING GUYS.

Published by: froufrou @ 2/23/2018 3:13:42 AM

Message from CEO Alan Booth

Dear Valued Cryptopians

I am privileged to have been appointed by the Board as the first CEO of Cryptopia Ltd. Whilst this is an incredibly exciting opportunity to head up a leading cryptocurrency exchange and an innovator in the Fintech sector, I am aware that there are a number of very urgent priorities to address to ensure greater customer satisfaction and trust.

Cryptopia has experienced incredibly fast growth (last quarter our user base grew by an astounding 940%) and as with any company expanding at this pace, we have faced many challenges associated with this growth. My commitment to you, our customer, is that our team will be 100% focussed on the short term urgent priorities of faster support response times, improved user experience and enhanced transparency and security.

We acknowledge those that are suffering due to extended delays around support response times and I do understand the frustration. We apologise that you have experienced these issues and I guarantee that this will dramatically improve as we increase resource and attention in this area.

Please ensure that you continue to lodge support queries through the appropriate channel. It also helps the team to close resolved tickets so they can prioritise. Directly contacting the team via social media channels won’t lead to a faster resolution and we ask for your patience as we improve our systems and processes in this area. Remember, I have only just arrived and the changes we make are for the good of all and will lead to the fastest resolution of all outstanding issues.

My experience in working with tech start-ups demonstrates I am well placed to drive Cryptopia forward and under my leadership, Cryptopia will continue to evolve from a counter-culture start-up into a global player in the Fintech industry.

Rest assured there are no more excuses – the team here are truly dedicated and focused on delivering a fast, secure and customer focussed cryptocurrency exchange. And we are here for the long game.

You have my commitment to make weekly updates across all media and we will be honest and diligent in our dealings with you.

Best wishes
Alan Booth

Dude how old are you?  You've got mentality of a 12 year pick pocket