I really hope this could be resolved already. Its almost a week with no reply or update in the ticket. Although I have been very patient for the past days, but its very frustrating now.

There is some performance issue for Cryptopia, and some user has reported their balances missing too. Just wait the team is working on it. And I believe right now it should be fixed.


https://twitter.com/Cryptopia_NZ/status/988460975882948608?s=19

Corrected and stable? In what world are you living in? So for you byteball wasn't even an issue?
I still cannot see my byteball balance. It is still 0 as it was a week ago.
What the hell has been corrected?

Today I sent a new ticket and received ticket confirmation e-mail. But it says "Our current wait times are sitting at 11 days."

C'mon guys, please hire more people to support team. I'm sure you have a budget to cover, probably it would be a small expense on your side.


------EDIT------

Got a response in 1-2 hours later

Hello guys I have issue with Cryptopia security settings. I cannot enable Google 2F-A - at the end of setup the button Submit is inactive. What am I doing wrong?

After putting the Google Authentication code in the text box, click the Verify Code (I think that's what you missed). If you provided a correct one, it will turn green (see image below) and the Submit button will be enabled.

Yes that helped me out perfectly.  I once used to turn the 2FA on but it was long long time ago and I forgot about this box. Thanks a lot mate!

Not yet, alot of us are losing money because order can delay up to more than 2 minutes where the price is not the desired one anymore. During that period of time, no confirmation of the order being placed is received so that at least one would have a chance to cancel it when this kind of laggyness is spotted.

16 days and things still aren´t resolved. I´d be careful to let more things like that happen if I was you as it really scares people away. Such a shame, you used to be rock solid.

Are you really doing something about GBYTE pending deposit, the wallet is active and seems like no maintenance at all, could you at least give statement or reply on the tickets what is actually the problem?

Most likely you would really need to wait up for the word of their technical team. Their tickets do commonly tell you to sent up atleast 1 ticket a week if you do have issues.I have seen lots of people who do have problems into their Gbytes deposits and now cryptopia didnt elaborate even further more on whats the actual problem why deposits didnt go through into exchange wallets.