I do absolutely respect your opinion. I have been using cryptopia for quite a while with no issues too!
But there is better out there, and cryptopia is lagging behind further away as time elapses.

I have pass it to our Support team !

And you should have an reply on your ticket  !

Also your Ticket and the problem should be sorted soon ! Thats the Info from the Support i got.

More i cant do at the moment , but they looking at it and on it , looks like Weekend support things take a bit longer !

You will be not forgotten !


Regards Lafu

Hello again!

Wallet got fixed! Got my TRX! 

Thx to Cryptopia Support!
Thx Lafu for speeding that issue up!

Cheers

You will get an reply on your ticket after the Weekend and the problem should be sorted soon !
At the Moment there is a new building move is happening too ! 
I have pass it to our support team too !
More i cant do at the moment for you sry !

Should be sorted soon i have pass it to our support team too !

Take a look at your ticket , should be sorted now !

When will u reopen XCA depositing and withdrawal? 

Yes, withdrawal was cancelled

CEO Update: Refreshed Site Announcement

1. UPGRADED SYSTEMS & INCREASED HEADCOUNT
 
Cryptopia has invested heavily this year in upgraded systems and infrastructure to improve our scalability after learning some lessons earlier this year when we experienced 950% growth from November 2017 through to January 2018. With over 2 million global users, we have increased our headcount by almost 400% this year and have moved into new offices that have been customised to suit our ever expanding team. I am also thrilled to welcome Raj Wadhera, our new Sales and Marketing Director, to Cryptopia. He joins at a pivotal time as we experience accelerated business growth. With his proven track record developing a world-class experience, he is a welcome addition to our talented team who are delivering high-performing and highly secure services to our users around the world. We are also recruiting for a number of new positions and welcome your applications.

2. CUSTOMER SERVICE IMPROVEMENTS
 
Throughout the last quarter, we have significantly improved our customer service standards and are moving closer to our goal of offering World Class Service. Our recent average response times are under 7 hours and our mean time to resolution is 2.5 days. We are still aiming to deliver a one-hour response rate and for 90% of tickets to be resolved within one business day. The 10% of new tickets we are unable to resolve within that time frame generally relate to issues for coins in maintenance and this is often outside of our control. Please see our Help Centre article about why coins need to go into maintenance for further information.

3. REFRESHED NEW LOOK & IMPROVED FEATURES
 
We have today rolled out a fresh new look that is the start of a whole host of changes that will deliver a faster and cleaner experience for our users. We would appreciate your feedback and encourage you to create a new support ticket. Please ensure you categorise the ticket as 'Exchange', subcategory 'Other' with the Subject of 'Design Feedback' and include the device and browser you are using as well as any screenshots to ensure our development team can review. There are many other new features and improvements planned for the last quarter of 2018 - stay tuned for further announcements.

Lastly, I would like to thank our loyal customers for their patronage throughout the ups and downs of the market in 2018. Cryptopia firmly believes that cryptocurrencies are the future of financial services. We look forward to the rise of cryptocurrencies and blockchain technology, with our customers at the core of all improvements and new products we launch.

This is from our CEO
Alan Booth

https://support.cryptopia.co.nz/csm?id=kb_article&sys_id=2911e5afdbf42f40d7e096888a961904