I also received this mail, I don't agree with it.
7 days was the agreement, you can't just change the rules during an ICO.
Listen, hundreds of investors didn't participate/couldn't participate in the first couple days because of dashboard problems. Is it fair to not given them the same discounts? I don't think anyone could argue it is fair. We know this wasn't what we planned on, and we apologize for the turn of events. However, we need to make decisions based on what is fair and just for all of our supporters. And once again, the number of coins you received would have been smaller had their not been any problems this first week. This is pretty much a guarantee.
OK SO IT'S FAIR FOR ME TO ASK A REFUND NOW BECAUSE YOU CHANGED THE RULES, I WILL PM YOU MY EMAIL,YOU HAD TO BE READY BEFORE ICO STARTS....YOU CHANGE THE MARKETING SHIT 3 TIMES NOW YOU CHANGE THE BONUS TIME...AND FIRST OF ALL YOU ARE NOT HONEST ALSO.... "couldn't participate in the first couple days because of dashboard problems." WHY IS THAT?? THIS IS A LIE...JUST TOKENS NOT COUNT ON THE DASHBOARD ...YOU HAD ANY DOS ATTACKS ETC...? NO ....!! TRUST IS GONE.. YOU JUST SEE THE BTC PRICE IS UP AND PPL WILL NOT INVEST FOR NOW...THIS IS YOUR PROBLEM..IF YOU LIKE CANCEL ICO REFUND THE MONEY AND START OVER AGAIN...
Woah. First of all, I have personally handled HUNDREDS of people who couldn't properly invest. I'll send you screenshots of my inbox if you're so positive. We haven't canceled anything. Hundreds of people weren't able to invest, making the total funds smaller than what would have happened had things gone as planned, benefiting investors who had no issues. This is not an ideal situation, but it's the most fair.
And just so you know, we actually did have someone DDOS us in the first couple of hours. Also, we've had a steady stream of investments, our balances don't reflect that since we've established there is an issue.
But by all means take your complaint to our support email, and we can assist you there.
YOU HAD DDOS IN THE FIST COUPLE ON HOURS?? wow SO HUNDREDS TRY TO INVEST AT THAT TIME..??
"couldn't properly invest" "properly"?? LOL WHY?? BECAUSE THEY COULDN'T FIND THE BALANCE? LOL NOT A SMART EXCUSE
"but it's the most fair" NO THE MOST FAIR IS YOU START OVER AND REFUND...IF YOU HAD ANY REAL PROBLEM ...
THE BTC PRICE IS THE REASON ....STOP BS
"take your complaint to our support email" THANKS BUT I WILL PASS...ALREADY ANSWERED ME THAT IS FAIR...AND BTC PRICE HAS NOTHING TO DO...LOL
IT'S THE FIRST TIME THAT I WILL BE HAPPY TO LOSE IN MY INVESTMEND EVEN 200%... MAYBE NEXT TIME MORE PPL STOP LISTEN TO BS ON ICO campaigns and you (ico projects dev's pr etc) get things done honest and like pro's
Yes hundreds, but that's obviously not what I meant by DDOS.
Couldn't invest properly because many couldn't even get to their dashboard, and they couldn't for days. Stop this fud, I have plenty of evidence of these issues.
You seriously need to take your fud elsewhere. If anything, the rise of BTC and alts is good for us because it means our portoflio's rise in value.
Oh and get some honest things done like pros? How about the ability to purchase cryptocurrency via credit cards? Or integrating in games with millions of players. Or launching a fully functioning mobile store able to huge loads of capacity. Buddy, we're game developers. We out sourced our Icotech like almost every other crowdsale, and the icotech ended up having issues effecting the ability for our investors to invest. I have literally so much evidence backing this up to be true. Stop your fud.