I say all's well that ends well. After many weeks of not showing my MGO token balance correctly, my dashboard is reflecting my total amount the way it should. And it appears to be updating regularly to reflect incoming investments. The fact that it's working now for me might be cold comfort if you're still experiencing problems, but it should give you hope that things will eventually work out. And like I've said before: all this adversity reveals the true character of a team. I, for one, am impressed by how they've handled it all. With a lot of grace and hard work.
I invested WAVES the first day the ICO opens. They never showed up in my account. I filled out the "issue form" twice and did not hear anything. Then I wrote an email to support, now I finally got a response:
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We have processed your request in the reporting form, so you have definitely been heard. The Waves node we have hasnt been able to fully sync so this is causing the display not to register the deposit. Addresses may have changed but everything is still linked to everyones original address if they deposited there.
Until the Waves node can sink, many Waves deposits won't show up as they should.
Our team has processed your problem, and is working toward a swift solution. Thank you for your patience and understanding.
Best Regards,
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So hopefully everything is OK and some day my tokens will show up.
