After 1 month my withdrawal still isn't processed. I've contacted support multiple times, but they seem to unable to help me until their tech team finds a solution. Really? That's their excuse? Is it so hard to manually process transaction???
Update #1: After I was contacted and had chat on Telegram, I got told It will take up to 24h to get it fixed as TECH team has to take a look at it.
Keep us in the loop, they need to quickly sort everything out