Thanks for understanding - we took a big risk fast-tracking these boards but we felt it was worth it. We depended on a Gerber export service provided by the experts we enlisted for PCB production. Somehow, this happened. We are stunned actually - its the little things that get you.
We hope to have verified, tested factory boards in about 3 days. This last FedEx "overnight" shipment took 5 days to reach Tytus and that is unacceptable. Poor Niko will have to get on a plane again to do this for us. For you Euro customers, he may ship direct from the factory - we are looking at the logistics of it.
Meanwhile we are not sitting still on that. We are setting up other sources of manufacture and assembly, both to support larger quantity of product, but also to avoid shit like this in the future...
For the record: nothing wrong with M-boards. Nothing wrong with chips. We ate the cost for bad PCBs and some scrapped boards that may get depopped if it ever makes sense.
Thanks a lot for the transparency, strong work ethic and commitment to you customers, Dave. I can totally tell a huge difference with other competitors who have a careless attitude and complete disrespect to customers.
Sorry to hear about eating some losses despite all planning in place. Sometimes those losses are a 'tuition' for our own operational learning for the next round of products on the positive side. Feel free to post any address to donate bitcoins. I wouldn't mind donating a few here and there to the cause once my mining setup starts hashing :-)