In short, leen93 attempted to place a bet that was rejected. He is asking to be paid for a bet that our system never accepted.

It's important to note that the bet was rejected at the time he tried to place it, not retroactively cancelled after the event concluded as he is claiming.

Regards,
Cloudbet

If the bet was rejected, is there any email or proof that will prove that the bet didnt went through?

And leen93 if you have proof, why not send them to cloudbet.

No place for arguments here.

Hi iawa,

Loyalty points are currently used to release your first deposit bonus, however we do have further uses planned - we'll let you know when we implement these.

Cheers,
Cloudbet

Hi all,

We ran some infrastructure upgrades, during which time there were some delays in processing of some transactions. The upgrades have been complete and all transactions have been processed. Please accept our apologies for the inconvenience.

Regards,
Cloudbet

Are the deposits and withdrawls now working on the sites?

How old is your site again?
What is the minimum deposit?