Congrats! Always good to find money that you’ve forgotten about lol. Unfortunately, I don’t have any nice things to say about c-cex. Their customer “service” and support team are horrible, and they pretty much withheld and kept a couple hundred bucks worth of coins from me. They only responded to me when I made my support ticket public here, and then they stopped corresponding with me altogether. Haven’t used them since, and I will never use them again.

Sorry, but any professional company or exchange shouldn’t take a vacation over the holidays for so long. They should have enough staff to at least run their support team through the holidays. Just goes to show you what kind of exchange that c-cex really is.

I hope you gain access to your account and I hope you find some coin in there

I have transferred my doge from my c-cex account to some other account. this doge did not get into other account or this transaction is not showing in the withdrawal history. what way i can solve this please?

we can't create new account on c-cex?

One month! vacation in a business that is 24/7??? Does anyone belive that? And with no prior notification by email?
Consider your funds lost, and contact your lawyers.

Rather weird to wonder why people are reacting like this if they actually type why but you just don't want to or can't read.

This is a 24/7 industry. Not kindergarten.
They "announce" (well they actually don't) 1 month "limited" service. The announcement in itself is a joke and is certainly knowingly improperly done. Perhaps not to alarm people that something seriously wrong is going on here (probably they "announce" in a month that they had a hack when they were on vacation).
1 month vacation is for every company (even a non-serious one) a ridiculous amount of time(except in north korea perhaps) and if you're a kid of course.

Also the "limited" service is actually not limited. It's non-existent service. The inability to withdraw your crypto for a month doesn't ring an alarm bell with you? At least it does with a lot of other sensible people.
When you want to withdraw to fiat you have to pay 10% fee? Is that a low fee?

Does this read like something reasonable for people to be annoyed/alarmed by?

Don't tell me you don't support NXT withdrawals during your holidays I confirmed the email but my NXT aren't showing up in my wallet.

Am I fucked and not getting my IGNIS tokens well during the snapshot?

Someone has some informations?

1920.51551153 NXT is it

hello, your website seems to be stopped, impossible to make withdrawals, no address wallets, impossible to contact you this is very embarrassing. Do you have at least some solutions to reactivate your ticket support?

Yes, we are aware. It's ridiculous. There is no excuse and it feels like a big fat scam to me. Who on his or her right mind would abandon their company like this? No support. No respond. No functionality. Nothing

It's a digital product. There is no reason for it not to function. C-CEX was failing even before they 'went on vacation' and their support was next to non-existing even then. They are holding my crypto hostage. I want to reclaim my ownership and I would have done it ten days ago if their friggin' system would have let me.

Even if (and that's a big if) this turns out not to be a scam, they should be ashamed as hell and go out of business. This is beyond amateurish.